Billing and Debt Recovery Officer - Patient Accounts

Job Description

Description Employment Type: Full Time Permanent, and Full Time Temporary 12 Month Contract with the possibility of permanencyClassification: Administrative Service Officer 4 (PN 20130, 02950)Salary: $84,061 - $90,595 (Plus 11.5% Super)Location: Village Creek, KambahSection: Patient AccountsClosing Date: 16th February 2025 What can we offer you: Competitive pay rates and excellent working conditions within a tertiary hospital. Salary Packaging with many options that provide full fringe benefits tax concessions. Flexible working conditions. Access to Employee Assistance Program. Access to discounted gym membership. Access to onsite Physiotherapists. Onsite cafes, staff cafeteria, pharmacy and gift shop. Reimbursement of relocation expenses for interstate candidates (subject to review and approval). About the Role: The Chief Financial Officer Division is led by the Chief Finance Officer (CFO) who reports to the Chief Executive Officer (CEO) of Canberra Health Services. The CFO Division is responsible for the development and maintenance of budgets, financial management, and for providing strong operational finance and performance reporting analysis across the health service. The sub-units within the CFO branch include the Financial Operations and Support Unit, Revenue and Financial Services, Patient Accounts and Procurement & Supply. This position will provide high-level support to the Patient Accounts’ Patient Billing and Debt Recovery team and be required to have a high level of skill in time management, data integrity, customer focused communication and the ability to work independently and as part of a team to resolve debt owed to the Canberra Health Services Directorate. The successful applicant will be required to communicate, negotiate and liaise with a range of internal and external stakeholders including, but not limited to patients, insurance companies, solicitors, employers, outpatient clinics and debtors. They will also be required to screen incoming phone calls and correspondence, liaise with the Revenue Data team, provide debt recovery and invoicing functions, and provide administration assistance as necessary. Applicants will need to be enthusiastic and have excellent interpersonal skills, have a strong willingness to learn and understand billing in a public health environment and have experience in the use of hospital-based IT systems such as Digital Health Record (DHR). For more information regarding the position duties click here for the Position Description. Please note prior to commencement successful candidates will be required to: Undergo a pre-employment National Police Check. Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy. To Apply: Please apply online by submitting a copy of your CV along with a 2-page cover letter or pitch, responding to the Selection Criteria, listed in the Position Description. ***Please note applications submitted via an agency will not be accepted for this position*** Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. Our Vision: creating exceptional health care togetherOur Role: to be a health service that is trusted by our communityOur Values: Reliable, Progressive, Respectful and Kind CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. If you would like further information regarding this opportunity, please contact David Horton at (02) 5124 9023 or at . Job: General/Administrative Salary Range: 84,061.00 - 90,595.00 Contact Name: David Horton Contact Email: Closing Date: 16/Feb/2025, 6:59:00 AM #J-18808-Ljbffr