Boutique Manager - Castle Towers

Job Description

CAMILLA is on the lookout for a dynamic Boutique Manager to take the reins of our Castle Towers Boutique on a full-time basis. We’re searching for a passionate, experienced leader with a flair for styling, an eye for detail, and a natural ability to inspire and mentor a team. As a Leading Angel at CAMILLA, you’ll be at the heart of our boutique, driving both operational excellence and an unparalleled customer experience. Your role will include: Leading & Inspiring Your Tribe – Motivate, train, and develop your team to deliver world-class customer experiences, fostering a positive, high-performing, and inclusive store culture. Creating an Unforgettable Customer Journey – Build strong, long-lasting relationships with our clientele, providing expert styling advice and luxury-level service that embodies the CAMILLA spirit. Driving Sales & Business Growth – Analyse sales data, identify opportunities, and implement strategies to exceed targets while keeping stock levels optimised. Boutique Operations & Compliance – Oversee the day-to-day running of the boutique, including rostering, stock control, and managing operational efficiencies to ensure smooth and effective store performance. Visual Merchandising & Boutique Presentation – Bring the CAMILLA aesthetic to life by ensuring the boutique is always beautifully presented and aligned with seasonal campaign guidelines. People & Performance Management – Provide ongoing coaching and feedback to your team, ensuring they grow and excel in their roles. You’ll also lead recruitment efforts to bring on new talent who align with our brand and values. Community Engagement – Actively build relationships within the local community, hosting in-store events and experiences to engage new and existing customers. What Makes You Our Perfect Leading Angel? 3+ years of experience in retail management, with a proven track record of success. Strong operational skills to ensure the boutique runs seamlessly. A natural leader who thrives on mentoring and inspiring a team. An energy that captivates and invites customers into our world. Experience in customer relationship management with an understanding of luxury service. A true appreciation for the CAMILLA aesthetic, ethos, and values. Why Join the CAMILLA Tribe? A focus on personal development and career growth. A holistic Health & Wellbeing Program to keep you feeling your best. Access to our Employee Assistance Program for additional support. Legendary Christmas parties that transport you to another world! Generous seasonal product allowances and discounts to live and breathe the CAMILLA way. If you’re ready to lead with passion, style, and creativity, apply now and become part of our ever-growing tribe! At CAMILLA, you are seen for your heart, soul, talent, abilities, quirks, authenticity, drive, and individuality. When welcoming a new member into our Tribe, we encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We will adjust our recruitment process to support accessibility needs. Equality will know no boundaries within our walls and wherever we go. Seniority level Not Applicable Employment type Full-time Job function Sales and Business Development Industries Retail Apparel and Fashion #J-18808-Ljbffr