Boutique Manager - Toowoomba

Job Description

About Us L’Occitane is a natural and luxurious beauty brand that is renowned worldwide. Our beauty products originate from Provence in the South of France and an emphasis on ethical and socially responsible processes has been practiced since the company was founded in 1976. L’Occitane values authenticity, respect, continuous improvement and these values are why L’Occitane now boasts over 2,200 boutiques worldwide. L’OCCITANE is an Equal Opportunities Employer and is committed to ensuring that factors relating to its employees’ ability to perform workplace responsibilities, and to develop in their employment, are the only ones considered in the decisions about their career with L’OCCITANE. Building a more diverse and inclusive organisational culture is one of the ways we cultivate change. This involves building an inclusive workplace that makes our people feel safe from any sort of discrimination or harassment respected and valued for who they are as individuals. We recruit competent and positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity – and our commitment to sustainability. About The Role We are looking for an energetic ambassador for L’Occitane who has a passion for beauty, delivering exceptional customer service and leading a team. The successful applicant will have strong managerial skills, the ability to effectively run the daily operations of the boutique/s, VIP, eventing and clientelling experience, particularly in skincare and the passion required to inspire the teams to achieve set KPI’s and budgets. This is a Full-Time Permanent Position on a rotating roster, at 38 hours a week, where you will be expected to work at least one weekend every fortnight. About You Minimum of 3 - 5 years retail management experience A strong business acumen to work to budgets, create weekly rosters and analyse reports based on KPIs Demonstrated experience with managing across multiple boutiques is desirable Ability to achieve and exceed targets and set objectives at a boutique level and across the region Strong team player with the ability to motivate and inspire a team. Team management and team development experience – the ability to lead and coach teams to success What's On Offer.. A competitive salary including generous staff discounts & incentives at both our retail stores and treatments at our spa locations! A feedback rich culture that supports openness and transparency. Great career progression with a strong focus on training and development Be part of an organisation that is committed to sustainability is B Corp Certified Extra paid days off for special occasions (Wedding Day, Volunteering Day, Pamper Day, Birthdays and more!) Service Recognition where you get an extra paid day off for every 3 years of service! “L’Occitane speaks of the Provence we love, a mysterious region that never stops inventing beauty” - Olivier Baussan. #J-18808-Ljbffr