Branch Manager (Victoria)

Job Description

Add expected salary to your profile for insights We are seeking a motivated and experienced Branch Manager for the Victorian branch of the Australian Computer Society (ACS). This role will be responsible for overseeing the financial and operational performance of the branch. This role requires a strategic leader who can develop and execute business plans, drive membership growth, and deliver high-quality programs and services. You will play a key role in building relationships with government, industry, and key stakeholders, ensuring that the branch aligns with ACS’s broader strategic objectives. A balance of hands-on execution and high-level leadership is essential to success in this position. About you: To be successful in this role it is expected you will have; Experience: Minimum 5 years in general management, with a focus on customer service, operations, and business development. Leadership : Proven ability to lead teams, foster a positive culture, and drive performance. Stakeholder Engagement: Strong experience in relationship management, particularly with government, corporate partners, and industry bodies. Business Development: Demonstrated ability to grow membership and negotiate successful partnerships. Communication Skills: Excellent written and verbal communication, with the ability to engage with stakeholders at all levels. Technical Skills: Proficiency in CRM systems, Microsoft Office Suite, and project management tools. Problem-Solving: Ability to identify challenges, develop solutions, and implement changes to enhance operations. Key Responsibilities Strategic Planning & Execution – Implement ACS’s national strategic plan at the branch level, working with the Branch Executive Committee to develop annual business plans. Leadership & Culture – Build and lead a high-performing team, fostering a culture of accountability and continuous improvement. Member Growth & Retention – Develop initiatives to enhance member engagement, retention, and acquisition, ensuring ACS’s value proposition is effectively communicated. Account Management – Oversee state-based Professional Partnership Program accounts, identifying growth opportunities and maintaining strong relationships with stakeholders. Stakeholder Management – Engage with internal and external stakeholders, including government bodies, corporate partners, universities, and industry representatives. Operational Excellence – Drive efficiencies through technology adoption, process improvements, and automation while ensuring quality standards are met. Governance & Compliance – Ensure adherence to governance, regulatory, and compliance requirements, implementing risk management practices. Financial Management – Develop and manage the branch’s budget, ensuring financial targets are met and operational costs are effectively controlled. About ACS: ACS is the leading professional association with over 49,500+ members representing Australia’s technology community, across industry, government and education. Established more than 50 years ago, and employing more than 200 staff nationally, we are a member-led NFP and the trusted leader in the tech sector. Australia’s success increasingly depends on technology. It powers the delivery of government services, enhances children’s learning, and enables all businesses to innovate and improve productivity. We bring together technology professionals from across business, government and education and equip them with the right skills and knowledge to power Australia now and in the future. Our benefits include: Hybrid work environment Additional leave including up to 3 gifted days p.a., a recharge day, and floating holidays to celebrate what's important to you Collaborative work culture Extensive training and development opportunities Complimentary membership to the ACS and the many benefits associated with the membership NFP Salary Packaging – meaning you pay less tax and have more take-home money to spend Employee Assistance Program (free and confidential counselling services) 10 weeks of paid parental leave #J-18808-Ljbffr