Business Analyst - 12/18-month FTC

Job Description

Bring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We're better and bolder together. Role Purpose & Environment TPG Telecom are embarking on the sale of our Enterprise fixed infrastructure, assets and technology business to Vocus. Over the coming months we are working to formalise detailed separation and transition planning to ensure our teams and customers are supported through this process.To facilitate this transition, TPG Telecom EGW team is looking for a Business Analyst with expertise in Separation or M&A process documentation to accurately identify and articulate business needs and transitional processes. This encompasses all necessary capture of detailed processes to deliver and maintain the people-related processes, IT Systems, including performance metrics, tools, and reporting.Responsibilities Create and/or document the process maps between Systems and Process and at a level of detail capture process where gaps identified. Document clear functional and non-functional requirements and processes including but not limited to business, performance, operational, system, reporting, security, scalability and/or usability requirements. Document the As-Is and To-Be processes. The As-Is diagram describes the present state of the organization's process and capabilities. The To-Be diagram describes the future state; how the organization's process and capabilities will appear in the future and as well the hand-off of process between onshore and offshore teams. Capture Start and end of process with overlaps of System process enablement vs people manual process enablement. Capture of Inputs into various as-is commercial and operational process governance and document the transitional governance approach as part of the overall process mapping. Participate in program sub-stream ceremonies. Establish and document processes for the transitional team, including creation of SOPs, training materials and business tools gaps to support the processes (SharePoint, documentation, excel and build templates if applicable). Knowledge & Experience (preferred & recommended) Experience interacting with various stakeholder groups spanning across core Business, IT, Operations and Finance. Proven experience as a Process Business Analyst or similar role having worked either on a Separation/Transition program of work or an M&A transition. Experienced in Process and Data Mapping. Proficiency in Data Analysis and presentation tools such as Excel, Word, PowerPoint, Miro or other tools. Knowledge of various IT Systems. Teamwork: Capable of working effectively in complex cross-functional teams. To be able to operate independently & have good judgement when to seek guidance & support from the team and managers. Communication: Capable of creating simple, compelling messages that summarise their insights and clarify direction, supported by excellent verbal and written communication skills. Facilitation: Capable of facilitating working sessions at workshops with attendees from multiple functions. In General, This Is What You'll Bring Experience working in the Telco industry is desirable. Understanding of Both Agile and Waterfall methodologies and practices. Excellent oral and written communication skills. An understanding of user needs and a focus on the business outcome. A logical approach to problem solving and an investigative and inquisitive mind. Highly developed time management skills and ability to prioritise workload. Understanding of business applications, interfaces and integrated operational environments. Experience with the documentation of processes using BPMN2.0. What's in it for you? Flexible hybrid way of working (from home and office). 'Stay Connected Mobile' - Access to a free mobile plan. 'Stay Connected NBN' - Access to a free NBN 100 plan. 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year. Access to TPG Learning Hub platform and internal development opportunities. Access to Corporate Partner Discounts. Come join us and build a better future. Apply today. Don't meet every single requirement? That's OK! At TPG Telecom, we're all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don't align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.#LI-Hybrid #LI-RS1 IND2Published on 23 Jan 2025, 5:27 AM #J-18808-Ljbffr