Business Analyst, Transformation

Job Description

Job Description Location: Sydney, CBDEmployment Type: Full-time | HybridAbout the Role MUFG Corporate Markets is embarking on a transformative journey to enhance operational efficiency and achieve strategic growth through automation and digitisation. We are seeking an experienced and proactive Business Analyst to play a pivotal role in this transformation, driving innovative solutions to achieve our ambitious goals.This position requires a self-starter with a proven ability to navigate complex environments, initiate tasks independently, and confidently engage in challenging conversations to drive results.Key Responsibilities Operational Excellence Conduct detailed business analysis to identify opportunities, define requirements, and recommend innovative solutions aligned with strategic objectives. Document and analyse 'As Is' and 'To Be' business processes, using methodologies such as BPMN, Six Sigma, Lean, or Agile. Collaborate with stakeholders across departments to refine requirements, ensuring alignment with organisational goals and enhancing the end-user experience. Leverage data analysis to support decision-making, identifying trends, risks, and opportunities. Partner with project managers to ensure seamless implementation, provide post-implementation support, and monitor solution effectiveness. Apply business process automation tools to streamline operations and drive efficiencies. Collaborate with change management teams to translate requirements into practical training materials for end-users. Stakeholder Engagement Facilitate workshops and discussions to gather input, align on objectives, and build consensus. Establish and maintain strong relationships with stakeholders at all levels, ensuring professional and transparent communication. Lead collaborative project activities, such as backlog refinements, showcases, and retrospectives. Governance and Risk Maintain adherence to governance and risk management frameworks, proactively following up on outstanding issues to drive accountability and progress. Identify risks and support the development of mitigation strategies. About You You are a dynamic Business Analyst with a consulting mindset and a proactive approach to problem-solving. Your ability to think critically and navigate complex business environments positions you as a key driver of organisational transformation.Skills and Experience A self-starter who thrives in challenging situations, can independently initiate tasks, and approaches difficult conversations with confidence. Experience working in large complex organisations or equivalent, with a strong understanding of business analysis processes and a track record of thinking outside the box. Experience in financial services, with an understanding of the industry's complexities and regulatory landscape desirable. Strong skills in business process optimisation, using methodologies such as BPMN, Lean, or Six Sigma. Proven ability to communicate effectively with diverse audiences and build consensus among stakeholders. Certification in Business Analysis (e.g., CBAP) or process improvement methodologies (e.g., Six Sigma Green Belt) is desirable. Familiarity with automation and robotics tools is a plus. What's it like to work here? We're proud to have created a culture and work environment that is supportive, values diversity, inclusion, flexibility, and blended working. We pride ourselves on being open and transparent and we genuinely value the health and wellbeing of our people.Joining MUFG Pension & Market Services means you'll join an employer who fosters pathways for continuous learning and skill development, providing you with the tools you need to focus on career growth and personal development. We provide a range of benefits including:Salary sacrificing via Superannuation Paid parental leave scheme Employee discounts: health insurance Hybrid working model Volunteer leave Wellbeing leave How to Apply If you have the expertise, drive, and resilience to deliver innovative business solutions in a fast-paced and dynamic environment, we encourage you to apply.About Us MUFG Pension & Market Services is a global, digitally enabled business connecting millions of people with their assets - safely, securely and responsibly.Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world-class outcomes and experiences.A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.About the Team Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, and employee share plans. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.MUFG Pension & Market Services is building a dynamic, client-focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.#J-18808-Ljbffr