Business Development Consultant (Inside Sales) - Hybrid

Job Description

Groupon is a marketplace where customers discover new experiences and services every day and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis. Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. At Groupon, we build some of the top sales talent in Australia. Are you ready to become one of them? As a Business Development Representative, your main goal will be identifying and closing new business opportunities for local experiences on the Groupon platform. From day one, you'll receive hands-on professional sales training, learning the skills needed for long-term success. Our comprehensive training program will cover everything from customer relationship building to sales strategy, sales psychology, and more. You'll use these skills to grow partnerships and scale businesses, from local gems to well-known brands. You'll spend your time on the following: Seeking out new business opportunities by targeting SMB merchants offering local experiences, using cold calling, consultations, and closing deals. Developing a deep understanding of each merchant's business, including their experiences, target demographics, competitive advantages, and revenue drivers. Applying deal structure and strategy knowledge to achieve both Groupon's and the merchant's goals, maximizing profitability. Leading contract negotiations, including managing margins, discounts, and other key terms. Consistently meeting or exceeding sales targets. Working closely with Merchant Development teams post-sale to ensure smooth account transitions and alignment on merchant strategies. Driving market growth by bringing in high-quality merchants and increasing revenue. We're excited about you if you: Hold a Bachelor's degree or have relevant work experience. Have 2-3 years of proven success in a sales role, ideally in a specific territory or product. Have experience in inside sales (via phone, email, and social selling). Understand transactional selling and are comfortable working with SMB accounts. Have demonstrated success in meeting sales quotas, handling negotiations, and solving problems. Are able to make sound sales decisions based on instinct and judgment. Have a strong sense of accountability and can deliver results. Are flexible, adaptable, and comfortable with change, finding creative solutions in challenging situations. Are resilient, inspiring passion in others and taking full ownership of your performance. Can balance multiple priorities effectively while maintaining a high standard of integrity and work ethic. Are an excellent listener, and also assertive, persistent, and persuasive when needed. Experience with Salesforce or other CRM platforms is a plus. This is a hybrid role based in Melbourne, with office attendance required three times a week at our South Yarra location. You'll have the flexibility to balance remote work with in-office collaboration, allowing you to connect with your team and contribute to our vibrant culture. #J-18808-Ljbffr