Business Development Manager - ACM Parts - NSW (Northern)

Salary: 80.00 -  100.00
Posted: 31-01-2025
Category: Business Development Strategy
Camden Council, 

Job Description

ACM PARTS ACM Parts is Australia’s largest provider of alternative and specialty parts to the automotive repair industry, keeping vehicles on the road. We are reimagining the way vehicles can be repaired by providing a choice of options that suit their needs. We offer a comprehensive range of Reclaimed, Genuine, and Aftermarket parts. ACM Parts is reinventing the quality and service standards of the repair industry. It’s our mission to redefine and repair. The Opportunity We are looking for our next Business Development Manager based in NSW/ACT whose primary function will be to engage, build, and maintain sustainable and mutually beneficial relationships with a portfolio of new and existing customers within our Collision market. This role will work closely with our Sales Operations Manager to thoroughly understand the needs of existing customers and support those needs in a manner that makes a positive contribution to our operational goals and their business. Then, replicate that knowledge to target newly identified potential customers to grow our business utilizing our lead generation program. Role Responsibilities Build and foster positive relationships with the key Collision customers as their primary point of contact. Facilitate face-to-face and phone meetings with existing key Collision customers to understand their needs and their business. Present the customers' feedback on service levels, product quality, delivery, and desired changes to the key internal stakeholders. Facilitate agreed changes or improvements to deliver a better experience for customers. Maintain customer portfolio efficiently. Promote the company’s products/services addressing or predicting clients’ objectives. Maintain an in-depth knowledge of the industry to support ACM Parts’ growth and diversification and to ensure that we are meeting or exceeding customer expectations. Create and implement procedures/strategies to improve customer outcomes and satisfaction levels. Analyze sales reports to understand potential areas for improvement for each customer. Does this sound like you? Previous experience in sales and account management. Automotive parts/panel knowledge – able to interpret parts and panels. Experience in building business relationships/customer service. Account managing/business development experience. Able to analyze reports and interpret data. High computer proficiency. High attention to detail. Personable and patient. Benefits Reward & recognition. Career development and training. Referral bonus for recommending a friend to work with us. Discounts on parts and tools. Uniforms. 24/7 professional counseling for team members and their immediate families. #J-18808-Ljbffr

Job Details

Salary: 80.00 -  100.00
Posted: 31-01-2025
Category: Business Development Strategy
Camden Council, 

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