Business Development Manager - East Australia

Job Description

Business Development Manager - East Coast Australia Fine & Country is a global network of estate agents specialising in the marketing and sale of prime residential properties. With offices in over three hundred locations worldwide, Fine & Country combines the widespread exposure of an international marketplace with the local expertise and knowledge of carefully selected property professionals. This is an employed role within F&C HQ East Australia as we launch and rapidly expand the F&C brand here, covering New South Wales, Queensland and Victoria. This is a B2B2C role with the candidate comfortably able to switch between strategic, commercial advice to business owners, training their teams and simultaneously able to "pitch" the F&C brand to our home owner client base. There will be huge focus on both exponential growth and high quality of the Businesses joining the network. We are recruiting an experienced BDM who will initially be prospecting and consulting with the best independent agents around successfully applying to, and joining the International Fine & Country Family. They will then be the key contact for each account across the Eastern regions, working with them closely to ensure their success with the Fine & Country brand, utilising the tools available to them, including additional products and services. The BDM will maintain the relationship with the business owner and work closely with them and their team to ensure they are positively onboarded and generate the additional revenue Fine & Country can bring to a business through ongoing strategic support in their business. The role will likely include international travel to the UK (and elsewhere) for training and to experience how the F&C network leverages the additional exposure the brand provides to maximise their market share in the premium market by successfully selling our clients properties at the best price. You will be reporting to and working closely with Daniel Harrington who has worked at Fine & Country on an international basis for over 10 years, has launched the brand in multiple other countries and seen the growth in the UK which now places F&C as the fastest growing and most recommended premium real estate agency. Remuneration: Competitive BDM Salary based on experience in premium real estate agency and B2B service provision. Duties & Responsibilities Report into and working closely with the Fine & Country East Australia Group MD. Research suitable future joiners to prospect, comprising of digital contact and ‘walk in’ meetings to visit suitable prospects with follow up meetings as required to successfully agree a license sale. Carry out all onboarding of new licensees, ensuring they are fully aware of key and additional services and products, as well as ensuring they receive a positive experience, working closely with the F&C support team. Support Fine & Country licensees in their use and development of the Brand, with travel required to visit licensees and prospects face to face. Hold quarterly strategic meetings with licensees, encouraging generation of ideas for potential new business, products and services and discussion of issues. Ensure outstanding delivery against financial and customer service Key Performance Indicators. Generate ideas for products, services and new ways of working, identifying problems, opportunities and solutions, bringing these to the Fine & Country Group MD. Ensure licensees adhere to our Compliance Standards, member standards and brand guidelines, mediating between licensees if issues arise. Develop and manage long lasting, supportive and trusting relationships with licensees, including resolving any issues, ensuring maximum engagement with the brand and our products and services. Train and/or deliver one to one coaching and group training with licensees on new and existing products, services, and tools to ensure engagement and value as required by the business. Prioritise the workload to ensure KPI’s are met. Experienced in Estate Agency and winning listings (Business to Consumer ). Ability to build and maintain positive relationships with external members and internal staff and departments (Business to Business ). Excellent customer care skills & proven sales skills. Strong team player. Excellent organisational skills, with a high attention to detail. Problem-solving skills and ability to take ownership of customer queries. Ability to prioritise and effectively manage time in a fast-paced business. Proficiency with Office (Work, Excel, PowerPoint etc) and CRM databases. Seniority level Mid-Senior level Employment type Full-time Job function Business Development and Sales #J-18808-Ljbffr