Business Development Manager - Ipswich 26/02/2025 Ipswich QLD, Australia

Job Description

Full Time Role with Australia's Ultimate Tool Shop! Competitive Salary, with Tool of Trade Vehicle, Phone & Laptop Provided. Dynamic Sales Role- Build & Grow Relationships & Drive Sales for your Store! Total Tools Ipswich is looking for a Full-Time Business Development Manager , who has a real passion for tools & trades. This is an exciting and rare opportunity for you to utilise your current sales skills and experience within a growing and diverse business. This position will suit an experienced sales professional; you will have previous experience as a sales representative, account manager or similar, with an ability to build strong, loyal relationships in the trade and industrial sectors. Having a passion for outstanding customer service will result in delivering the required KPIs, whilst adding real value to our trade customers. You will be an enthusiastic, self-starter, with proven results in driving sales growth in a target driven environment. What will you be doing? Analyse sales data, spend trends, quote conversions and backorder reports to provide business insights. Monitor outstanding quotes, back orders, measure and compare sales analytics, quote conversions, call schedules etc to identify efficiencies and growth opportunities. Develop & maintain relationships with existing clients and suppliers. Continuously identify opportunities to expand the customer base. Prepare objectives in conjunction with the Owner annually and review monthly. Set appropriate business unit objectives and review monthly. Monitor performance of sales and enquiries for each account. Ensure that group guidelines are followed, particularly in relation to customer service. Research and be aware of competitor pricing, offers and activity to better position yourself in the market. Increase transaction values, including items per transaction, through effective sales and negotiation techniques, initiative, and maximising opportunities. Sales and Margin figures should be monitored, and incremental targets met. Ability & confidence to identify new account opportunities, then conduct cold calling if required. Work with the wider team to develop proposals that speak to the client’s needs, concerns, and objectives. Handle negotiations and objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Does this sound like you? Basic to intermediate MS Office skills, with a comprehensive understanding of Excel. Demonstrates a high-level customer service and sales. The ability to build and maintain strong relationships with clients. Good negotiation skills. Organisational and planning skills, with the ability to manage conflicting priorities. Strong communication skills, both written and verbal. Planning and Organizing Sustaining Customer Satisfaction Establishing Customer Value Adaptability Building Networks Hours of work: Applicant must be available to work weekdays and will be required to work as standard roster as outlined below, with the exceptions noted below for special events. 8:30am – 5:00pm weekdays Special Events (Insider’s Events, Stocktakes, Staff Meetings & Training) Why work for us? For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated. In 2020, we were proud to join the Metcash group, alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few). While continuing to operate as separate entities, we are working together on opportunities that generate long-term growth and value for the independent sector. Join us, and you are joining the biggest and the best in the industry! Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference! We also offer: Competitive salary, laptop, and phone- all the tools to do your job! Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more Commitment to ongoing job security, development, and growth All that is left to do is to apply to join the Total Tools team! Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit. Only applicants with valid working rights in Australia will be considered for this position. #J-18808-Ljbffr