Business Operations Manager | GOLD COAST Region QLD

Job Description

Business Operations Manager Sparrow Early Learning | Gold Coast Region Full Time Position At Sparrow Early Learning, we are a professional early childhood education team dedicated to creating quality, child-led learning programs where children feel valued and safe. Our guiding principles are to Inspire, Nurture, and Grow. We adopt a holistic approach to children’s learning through our Reggio Emilia inspired environments, rituals, and experiences. We are looking for a highly experienced, supportive, and dedicated Business Operations Manager who: is an innately proactive leader that is results driven will work closely with Service Managers, a collaborative National Support Office team, and educators to ensure exceptional outcomes for children, families, and staff can collaborate with the senior management team to develop and implement strategies that drive growth and improve service offerings As our new Business Operations Manager you will: Work alongside a closely integrated cluster of services Oversee and ensure adherence to all regulatory and licensing requirements, policies, and procedures to guarantee the safety and well-being of the children in our care. Implement and optimise operational procedures and processes to enhance the overall efficiency and effectiveness of our Services. Manage each services’ budget and expenditure within budget guidelines. Manage internal and external reporting requirements efficiently. Lead, mentor, and inspire a team of Service Managers to ensure consistent implementation and delivery of ‘The Sparrow Way’ as well as fostering professional aspirations and outstanding achievement Monitor and evaluate the quality of our programs, ensuring they align with our high standards and educational philosophy. Always ensuring our Teams are well-equipped to deliver the highest quality of care and education to our young learners. Build and maintain relationships with families, staff, and the broader community, addressing concerns and ensuring customer satisfaction. Managing risk and facilitating effective complaint and incident management. Travel regularly to a portfolio of Services and sites throughout Queensland. What you’ll need: Bachelor of Education (Early Childhood Education) or Diploma of Early Childhood Education & Care Minimum 5 years’ experience in a current ELC Area Manager role or multi-site Management Proven experience in understanding and supporting accounts, rosters & staff needs A strong understanding of policies, state legislations, EYLF, QKLG, NQS and child-led educational philosophies. Current & Valid Working with Children Check Child Protection training certification First Aid and CPR certificates including Asthma and Anaphylaxis training Strong Administrative skills, attention to detail and ability to adhere to deadlines Confidence when communicating with all levels of management A strong ability to inspire, motivate and maintain a positive culture within our services Strong computer skills and systems knowledge. Kangaroo Time, CRM & Story Park knowledge preferred. The Sparrow Benefits: Financial Satisfaction: we offer a competitive salary and bonus package. Company Car: As part of your benefits package, you'll have the opportunity to enjoy the convenience and mobility of a company car, allowing you to perform your job efficiently and comfortably while reducing the stress of commuting in your personal vehicle. Generous incentives: We offer up to 95%* Childcare Discount to all staff, Paid Birthday leave and access to rewarding Referral Programs as well as Lead Educator Bonus for our leadership team. Recognition: We reward for outstanding efforts with our monthly National and Service based recognition programs. Support: You will have the backing of a dedicated team of Business Operations Managers, led by a highly experienced State Manager, in addition to the unwavering support of our responsive National Support office team. Culture: We love Team Building Celebrations! Sparrow is more than a workplace. When joining Sparrow, you will become part of the family. We nurture a warm and inclusive culture where everybody feels valued and finds joy in coming to work each day. When joining Sparrow, you will become part of the family. We nurture a thoughtful, collaborative, and inclusive culture where everybody feels valued. We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process. At Sparrow, we are an equal opportunity employer that is proud of our inclusive and diverse work environment. Please submit your application via Seek or email your resume and cover letter to #J-18808-Ljbffr