Business Process Specialist

Job Description

Full Time Fixed term Position - Up to 3 Year Contract Band 8 - Salary Range $123,831 to $138,629 per annum + 11.5% Super + ADO Salary offered will depend on level of skills and experience. About Melton City Council The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality - one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City. We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces. The Opportunity At Melton City Council, we are dedicated to creating a vibrant and liveable city for everyone. As part of the Transformation team, you will be key to delivering the Transformation Change Program (TCP) transitioning from our current technology provider to One Council. In this role, you will lead transformative business initiatives by improving processes, driving efficiency, and embedding a culture of performance excellence aligned with Council’s new technology system. Collaborate with key stakeholders to develop, refine, and implement business processes that address organisational needs and ensure the system's success. Key Responsibilities Provide expert input into the change management process by ensuring clear communication, guiding stakeholders through the transition, and developing training materials to ensure smooth adoption and effective utilisation of the new system. Capture and analyse ‘As-Is’ and ‘To-Be’ business process models using approved methods and tools with a focus on identifying opportunities for standardisation and streamlined workflows that support efficient, consistent practices across the organisation. Develop and maintain detailed documentation related to process improvements, including process maps, standard operating procedures, and training materials. Ensure that training and change management strategies equip the team to succeed with the new processes and tools. About you To be successful in this role you will have the following: Tertiary education with relevant degrees and extensive experience in a similar role. Experience performing business analysis activities that drive standardisation and improvement, with a focus on understanding the specific needs of human centred solutions, within IM/ICT projects. Experience in capturing and analysing current ‘As-Is’ and optimised ‘To-Be’ business processes across large organisations, involving workflow mapping and standardisation to support eMR solutions, preferably using Business Process Modelling Notation (BPMN). Culture and Values Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future. We are Vibrant MELTON. Our values are: Motivate Empower Lead Trust Open Nurture If you require further information about the position, please contact June Ithier Senior Project Officer (Technology) on Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise. To be eligible for employment at Melton City Council you must be legally entitled to work in Australia. All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any COVID-19 Public Health Orders applicable to Local Government employees. We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance. Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery. Applications close 11:59pm Tuesday 4 February 2025 #J-18808-Ljbffr