Business Systems and Compliance Officer

Job Description

Fixed Term Full Time opportunity available (9 day fortnight) Maternity Leave backfill up to 17 March 2026 Certificate IV or higher in business management, information technology or equivalent LGO 4 ($79,414 - $85,123 per annum + superannuation) based on skills, qualifications and experience Why Choose Us Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle. Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more. We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city. We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city. Council’s vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future. Our Vision: A globally connected community driven by lifestyle and nature.Our Purpose: Grow TownsvilleOur Values: Safety, Excellence, Respect, Value, EnjoymentAbout The Role This position plays a key role in compliance and systems performance reporting, maintaining ISO Certification for Water Services, and supports the promotion of sustainable water use and continual improvement with the Townsville community for our major water users (WEMP holders). The role will: Support the Coordinator Compliance Water in compliance reporting, water business system and plants performance reporting. Work with Senior Management to drive the QEMS to ensure it is embedded at all levels of water services operations. About You Our ideal candidate will have: Certificate IV or higher in business management, information technology or equivalent. Qualification as certified IMS Auditor (desirable). Knowledge and understanding of ISO certification, Quality, Environment and Management Systems (QEMS) and how to embed quality outcomes in organisations. High level of proficiency in the Microsoft suite of products, including, Word, Excel, SharePoint, PowerBI, MS Viso, MS Project. Extensive knowledge and proficiency in document management systems. Knowledge of Waterwise Council programs, with an understanding of current local water management issues, state water plans and management, and best practice water management. A high level of communication skills, both written and verbal, with the ability to positively engage and negotiate with a diverse range of stakeholders. Strong customer mindset with the ability to work independently with a high level of autonomy. How To Apply Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume and attached copies of any licences and qualifications as per the key requirements of the role. For Further Information Review The Position Description. Closing Date: 11.45pm, Tuesday 11 March 2025 What We Offer 17.5% annual leave loading Up to 5 weeks annual leave Up to 3 weeks Personal/Carers Leave 14 weeks paid Parental Leave Domestic and Family Violence Leave Natural Disaster Leave Up to *13.5% Superannuation employer contribution for contributing members Salary Sacrifice opportunities Learning and Development opportunities Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities Employee Loyalty Program offering discounts at selected local businesses Employee Assistance Program The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings. We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply! All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact or phone 07 4727 9004 for a confidential discussion. Attachments N04382_Business Systems and Compliance Officer_24Jul2024_Approved_PD.pdf #J-18808-Ljbffr