Call Center Team Lead

Salary: 60.00 -  80.00
Posted: 24-01-2025
Category: Management Leadership
Melbourne, 

Job Description

Are you an experienced leader with a passion for driving team success in a dynamic call centre environment? This is your chance to step into a full-time role where you will manage and motivate a team of outbound sales professionals, combining your leadership expertise with hands-on involvement in outbound sales and business development. The Company Our client is a forward-thinking and customer-focused organisation, known for its innovative approach and commitment to delivering exceptional results. They are expanding their operations, seeking a skilled leader to elevate team performance and play an integral role in business growth. Key Responsibilities Team Leadership: Manage, mentor, and motivate a team of call centre representatives to achieve and exceed targets. Training and Development: Conduct training sessions and provide ongoing coaching to ensure team members excel in their roles. Outbound Sales and Business Development: Lead by example in outbound sales activities, contributing to business growth and strengthening client relationships. Performance Monitoring: Track and evaluate individual and team performance, implementing strategies for continuous improvement. Operational Oversight: Ensure the smooth day-to-day operation of the call centre, fostering a positive and productive work environment. Desired Skills and Attributes Proven experience in leading a team within a call centre or sales environment. Strong expertise in outbound sales and business development. Excellent communication and interpersonal skills, with the ability to inspire and engage a team. A proactive approach to training and mentoring team members. Goal-oriented with a track record of achieving and exceeding targets. Why Join? Be part of a progressive and innovative company making waves in the industry. Work in a collaborative and supportive environment. Enjoy opportunities for career growth and professional development. Apply now and one of the White Bay team will reach out to you very soon. #J-18808-Ljbffr

Job Details

Salary: 60.00 -  80.00
Posted: 24-01-2025
Category: Management Leadership
Melbourne, 

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