Capability & Learning Specialist

Job Description

Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us. At Steadfast, we take pride in the diverse mix of individuals and skill sets within our organisation. Our team members collaborate across various business units to not only bolster our broker network but also to pioneer the innovative thinking, systems, and technologies that will propel the insurance sector into the future. We are leaders of the general insurance broking and underwriting industry, and we lead from the front. About the opportunity The Capability & Learning Specialist is responsible for designing, developing, and delivering innovative learning solutions that build workforce capability across Steadfast. Partnering with business leaders, HR, and subject matter experts, this role identifies capability needs, creates engaging content, and facilitates impactful learning experiences that align with business objectives and Steadfast’s strategic capability framework. This role requires expertise in instructional design, stakeholder engagement, and the use of digital learning technologies to foster a culture of continuous learning. Success will be measured by learning impact, business alignment, and contribution to Steadfast’s broader leadership and development strategy. Responsibilities Learning Needs Analysis & Consulting – partner with HRBPs and senior leaders to identify workforce capability needs and develop learning strategies and solutions that support business growth. Learning Design & Development - Lead the development and implementation of learning design standards. Apply instructional design methodologies (e.g., ADDIE, action learning) to create engaging, interactive, and business-aligned learning experiences across multiple formats (eLearning, face-to-face, blended learning). Program Management - Lead the end-to-end execution of key learning programs. Facilitation - Facilitate interactive and engaging training sessions (virtual, face-to-face, and hybrid). Learning Technology - Optimise the use of digital learning tools and platforms (e.g., LMS, authoring tools, AI-driven learning, gamification) to enhance accessibility, engagement, and personalisation in learning delivery. Evaluation & Continuous Improvement - Evaluate learning programs using data insights, business performance metrics, and compliance completion rates to ensure alignment with strategic workforce goals. Skills and Knowledge Degree qualified in adult learning, instructional design or another related field. 6+ years’ experience in Learning & Development. Proven experience in Learning & Development, including instructional design and facilitation. Extensive experience in instructional design and the development of engaging learning experiences. Strong knowledge of adult learning principles, instructional design methodologies, and emerging learning technologies. Experience designing both soft skill and technical learning content, including leadership, communication, technology, and compliance-related topics. Proficiency in e-learning authoring tools (e.g., Articulate Suite, Chameleon) and animation software (e.g., Vyond, Adobe InDesign). About us Our purpose is to create solutions designed to help our businesses and network achieve better outcomes for their clients and the communities we serve from our people, processes and culture. We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast. To apply If you are interested in a confidential conversation regarding career opportunities, please email We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request. Seniority level Associate Employment type Full-time Job function Human Resources, Customer Service, and Strategy/Planning Industries Insurance #J-18808-Ljbffr