Care at Home Hub Manager- Lower Hunter

Job Description

Royal Freemasons' Benevolent Institution (RFBI) was established in 1880 to help people in need. Today, we are an award-winning, leading aged care provider with a vision to provide quality aged care services that are accessible to all people and have a positive impact on their lives. With 22 residential aged care villages and 20 retirement villages located across NSW and ACT, along with complementary homecare services in most of these locations, we provide an important and valued service to older community members. Position Information: We are currently looking for a Home Care Manager to join our team in the lower hunter region of NSW. This role is a permanent full-time position reporting to the Care at Home Operations Manager. In this dynamic role, you will work closely with the Care at Home teams to grow the Homecare service and deliver quality services to our clients. This role is responsible for the overall operations of a home care hub in the lower hunter region, including supporting the significant growth target for the service by identifying opportunities, marketing, and creating a positive reputation in the community. Expected outcomes include meeting financial targets, leading and developing staff, and ensuring compliance with State and Federal rules, regulations, and standards of service. Key Responsibilities: Travel Expectation: equal amounts of time at each office within the region (min 60% travel / out of home office location) Oversight of local business performance (financial & growth) Team performance & management, payroll oversight, local recruitment, staff contracts, police checks, identify and support training requirements, and manage all staff issues Annual budget creation and management CQI logs Formal/business promotional identification, arrangements & attendances TAFE student management Must be part of on-call roster Manage brokered services/outside catchment area review In-person support of teams currently based in Lake Haven with expected expansion Corporate Responsibilities: Actively work within and promote the desired culture of RFBI, ensuring all actions and interactions support the Vision, Mission, and Values of the organisation Have an in-depth understanding of the Strategic Plan and contribute to the achievement of the desired deliverables of the Plan Abide by and work within the Code of Conduct and RFBI Policies, acknowledging the dignity, culture, values, beliefs, and rights of all stakeholders Contribute to the Continuous Quality Improvement process by actively participating in creating improvements for all stakeholders using the CQI system Promote safe practice at all times Comply with RFBI Risk Management Policies and Procedures as outlined in the RFBI Risk Management Framework What we look for: Minimum 5 years of experience in managing systems, processes, and people Community care, nursing, or management background with suitable experience Excellent written and verbal communication skills Excellent problem-solving skills Demonstrated partnership management and development of business relationships Emotional and mental maturity for establishing and maintaining good working relationships with clients, their families, caregivers, and administrative staff Experience in effective budget management Unrestricted Drivers License Must be available to travel regularly throughout the state What’s on offer: Work for one of the best providers in the aged care sector Attractive hourly rates, conditions, and salary sacrifice options A friendly and supportive manager, culture, and team Opportunities for development and advancement in your career You must have or be able to obtain a current National Police Check (AFP Code 22) and be willing to undergo a Pre-Employment Functional Assessment to be eligible for the role All applicants must be eligible to work in Australia To be successful, you will demonstrate your passion for making a difference in the lives of our clients and work with them to ensure they receive the highest possible care, tailored to their needs and preferences This role will suit someone who would like to further their career in the Aged & Community Care sector and work for an organisation that provides fantastic team dynamics and the chance to make a real difference to our growing aging population. #J-18808-Ljbffr