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Case Management Officer

Salary: 60.00 -  80.00
Posted: 04-02-2025
Category: General HR
Canberra, 
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Job Description

6-month contract, with the possibility of extensions ACT Australian Citizenship required The Client This government agency is a service provider, responsible for providing and funding a range of support services to thousands of individuals across Australia. With multiple locations across Canberra and nationwide, the organisation seeks only the most skilled and professional individuals to assist them in developing programs, policies, and initiatives that will improve the quality of life for vulnerable Australians. The Role The Case Management position is a leadership role within a large government agency, responsible for managing complex tasks guided by legislation, policies, and standards. With delegated authority, the role involves resolving issues and managing risks across various activities. The position requires oversight of team performance, planning, resource management, and decision-making. It provides detailed technical, professional, and policy advice and is accountable for interpreting legislation and policy to achieve outcomes. Additionally, the role involves coordinating strategic planning, program management, and policy development when needed. Responsibilities include but are not limited to: Maintaining a considerable level of contact with internal and external stakeholders, providing detailed technical, professional, policy, and operational support and advice in relation to complex, difficult, or sensitive issues. Undertaking end-to-end case management activities, with appropriate line manager input and oversight. Undertaking case management of complex matters, undertaking analysis and developing options for early resolution. Obtaining necessary information and advice for the effective resolution of matters. Applying alternate dispute resolution methods and advocacy skills, resolving applications and reviews, in keeping with the model litigant principles. Attending Case Conferences, Conciliations, and Hearings. Preparing documents detailing resolution options and outcomes at Case Management meetings. Preparing and building participant plans to reflect funded supports. Application: To apply for this opportunity hit "APPLY". For more information, please reach out to Jaela at #J-18808-Ljbffr

Job Details

Salary: 60.00 -  80.00
Posted: 04-02-2025
Category: General HR
Canberra, 

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