Case Manager – Intensive Family Support Hervey Bay

Job Description

Case Manager – Intensive Family Support Hervey Bay IMPACT Community Services is seeking a dedicated Case Manager to join our Intensive Family Support program in Hervey Bay. This full-time role involves working closely with vulnerable families to enhance their capacity to care for and nurture their children safely. Key responsibilities include developing and implementing structured case plans, conducting home visits, and collaborating with community networks to address complex challenges such as domestic and family violence. To make a difference in this role, you will have experience in the following: Child Protection: Applying strategies to minimise risks, conducting home visits, and developing structured case plans to address child safety concerns. Practice and Engagement: Engaging with families compassionately and respectfully, maintaining clear and professional records, and liaising with service providers. Core Competencies: Demonstrated knowledge of domestic violence issues, proficiency in database systems, and strong interpersonal skills for effective communication and conflict resolution. Essentials for Success in This Role A university qualification in Human Services or a related field. Strong knowledge of domestic and family violence issues and their impact on families. Demonstrated ability to develop structured case plans and conduct risk assessments . High-level interpersonal skills , including conflict resolution and compassionate engagement with vulnerable families. A valid Working with Children (Blue Card) and Queensland Driver’s Licence . Our offer to you At IMPACT Community Services, we value our employees and offer a range of benefits to support your professional and personal growth: A nine-day fortnight for specific roles Salary packaging, up to $18,500 per year tax free Leadership programs with the Institute of Managers and Leaders Leaders Lab, development support for employees aspiring to leadership roles Workplace Chaplaincy for face-to-face, confidential support Westpac Corporate Partner program with discounted bank products and financial education 2hrs paid per month to volunteer for a worthy cause of your choice Free confidential counselling for you and your family through our Employee Assistance Program Opportunities for advancement with our ‘grow your own’ approach to hiring Professional development with regular in-house and external learning and development Tertiary study assistance towards course costs up to $1000 per year Gain experience in other IMPACT departments and projects Rewards and gifts of appreciation, performance and achievement A culture of self-care and self-care plans Industry placements to keep your knowledge and experience up to date Professional membership reimbursement to stay up to date with best practice Reimbursement for clearances, e.g., Working With Children (Blue Card), NDIS Worker Screening Card, International Police check How to apply To apply for this exciting opportunity, please submit your application along with a current resume and cover letter. For more information about the role, download the Position Description (PD) available below. #J-18808-Ljbffr