Casework Coordinator, Intensive Therapeutic Care

Job Description

Looking for a job where you can make a real difference? Join the team at MacKillop and be part of something truly special! As a Casework Coordinator, you'll play a vital role in supporting vulnerable individuals, helping them thrive with dignity and support. We’re not just a workplace; we’re a community dedicated to creating positive change. Ready to be part of a mission-driven team that values growth, respect, and teamwork? Let’s make a difference together at MacKillop Family Services! About the role: The Casework Coordinator, (Intensive Therapeutic Care) provides operational leadership and ensures compliance with MacKillop’s Policies and Procedures, OOHC standards, relevant legislation and Department of Communities and Justice (DCJ) contractual requirements. The Coordinator is responsible for the delivery of high quality casework services to provide positive outcomes for children, young people and their families. The ITC Casework Coordinator will work collaboratively with caseworkers in the provision of specialist casework such as restoration, guardianship and adoption and contribute to the enhancement of these practices by: Developing effective relationships with key external stakeholders to comply with the requirements of the DCJ PSP Rules and Guidelines; Establishing collaborative relationships with a wide range of specialist and mainstream services to improve outcomes for children, young people and their families; Ensuring the Sanctuary Model is embedded in systems and practice and reflects MacKillop’s values. This is a Permanent full-time position (38hrs per week) based in Grafton or Lismore (NSW) within our Intensive Therapeutic Care Program. The position reports to the Principal Practitioner. Key Selection Criteria: A bachelor’s degree in social work or equivalent, or significant work experience in a relevant field plus a qualification in Youth Work, Welfare or other related field. Demonstrated experiences in child protection, child welfare practice or a related field. A knowledge of relevant Community Service Organisations, local and State Government (DHHS) and the ability to network with these services. Ability to participate collaboratively and constructively within teams of peers, staff and other stakeholders, as well as initiative and effective personal judgement when working alone. For a full listing please view Position Description. For more information, please contact: Camille Smith at Our offer: Generous Salary Packaging (helps increase your take home pay) Ongoing Career Development, Education and Training Employee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challenges Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees. You must have a: Valid and current Driver’s Licence; Satisfactory Criminal History Check (paid for by MacKillop); Valid Employee Working with Children Check; Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application. Our Commitment: MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age. It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities. Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position. Shortlisting for this position may commence immediately so please submit your application as soon as possible. #J-18808-Ljbffr