Casual Assistant Manager, Small & Medium Enterprise Banking, Docklands VIC

Job Description

Casual Assistant Manager, Small & Medium Enterprise Banking, Docklands VIC Department: Small to Medium Enterprise Banking VIC/TAS Division: Australia Commercial Location: Docklands About Us If you’re looking for more satisfaction from your commercial banking career, you need to be looking at ANZ. Because for us, commercial banking is about relationships. It’s how we give our customers the tailored support they rely on, whether starting, running or growing their business. About the Role Teaming up with a supportive Relationship Manager, you’ll build trusted relationships with the passionate owners of small and medium sized enterprises. You’ll help drive growth through acquisition, increasing share of wallet and referrals. This role leads to many career pathways within commercial banking and across the rest of ANZ. There are inspiring leaders and tailored learning opportunities to give you the skills and accreditation you need to succeed. This is a great opportunity for people looking to take the next step in their business banking career. It would also suit individuals with financial services experience, familiar with risk management concepts and regulatory requirements such as Know your Customer and AML (anti-money laundering) . Role Location: 833 Collins Street, Docklands VIC 3008 What will your day look like? Working with your Relationship Manager, you’ll manage a portfolio of customers by: Proactively developing and maintaining a detailed understanding of the customer’s business and financial needs. Acting in the best interest of the customer and applying a customer-centric approach. Providing appropriate solutions towards account maintenance and customer needs. Maintaining a well-managed portfolio compliant with all relevant policies and procedures. Maintaining control of workflows across all compliance and customer fulfilment processes. Collaborating with product partners and other stakeholders to fulfil customer needs. What will you bring? To grow and be successful in this role, you will ideally bring the following: Prior experience in commercial banking frontline roles and commercial lending. Ability to manage strong customer relationships by handling service queries and solving minor issues. Strong communication skills to assist customers effectively. Attention to detail when reviewing agreements and contracts. Ability to assess a customer's ability to fulfill their credit obligations. Ability to manage multiple tasks and keep track of customer documentation. Familiarity with risk management concepts, particularly in credit risk. Familiarity with regulatory requirements such as KYC and AML. You’re not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these skills, we’d love to hear from you. So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. You'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ with different roles and locations. We offer a range of flexible working arrangements, health and wellbeing services, and discounts on selected products and services. At ANZ, we celebrate the different backgrounds, perspectives, and life experiences of our people. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. To find out more about working at ANZ, visit ANZ Careers . You can apply for this role by searching for reference number 87010. Job Posting End Date #J-18808-Ljbffr