Catering Director of Operations

Job Description

ARAMARK Catering Director of Operations in Northern Virginia, Virginia Job Description We are seeking a seasoned Catering Director of Operations to lead and oversee the operations of our high-volume, high-end catering services. The ideal candidate is a results-driven professional with a proven track record in managing large-scale catering operations while maintaining the highest standards of service and quality. LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience—not a requirement—and deliver out-of-this world, truly sensory experiences, feeding your company culture. Job Responsibilities Leadership Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance. Ensure food services appropriately connects to the Executional Framework. Coach employees by creating a shared understanding about what needs to be achieved and how to execute. Reward and recognize employees. Ensure safety and sanitation standards in all operations. Client Relationship Identify client needs and effectively communicate operational progress. Adopt Aramark processes and systems. Build revenue and manage budget, including cost controls regarding food, beverage, and labor. Ensure the completion and maintenance of P&L statements. Achieve food and labor targets. Manage resources to ensure quality and cost control within budgetary guidelines. Productivity Implement and maintain Aramark agenda for both labor and food initiatives. Create value through efficient operations, appropriate cost controls, and profit management. Ensure full compliance with Operational Excellence fundamentals, including food and labor. Direct and oversee operations related to production, distribution, and food service. Compliance Maintain a safe and healthy environment for clients, customers, and employees. Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, wage, and hour. Key Responsibilities Establish and maintain systems and procedures for the ordering, receiving, storing, preparing, and serving of food-related products, as well as menu planning and development. Develop operational component forecasts and explain variances. Responsible for components accounting functions. Ensure that requirements for appropriate sanitation and safety levels in respective areas are met. Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management, and employee training. Recruit, hire, develop, and retain front line team. Conduct periodic inventory. Maintain records to comply with ARAMARK, government, and accrediting agency standards. Interact with Client Management and maintain effective client and customer relations at all levels with client organization. May participate in sales process and negotiation of contracts. Look for opportunities to implement new products and services which support sales growth and client retention. Additional Responsibilities Manage the front of the house of the dining operation (Cafeteria/Residential Dining Facility). Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 4 years of experience. Requires at least 1-3 years of experience in a management role. Requires previous experience in food service. Requires a bachelor’s degree or equivalent experience. Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships. Ability to demonstrate excellent customer service using Aramark's standard model. Ability to maintain an effective working relationship with other departments for a unified food service experience for all customers. Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. Must be able to stand for extended periods of time. #FS-500 About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by applicable law. The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing—a new challenge, a sense of belonging, or just a great place to work—our focus is helping you reach your full potential. Learn more about working here at aramarkcareers.com or connect with us on Facebook, Instagram, and Twitter. #J-18808-Ljbffr