Administrative Assistant
Sparx Solutions is an Australian-owned and operated system integrator specialising in cybersecurity, networking, cloud, and... more info
Claims Administrator - Administrative Assistant Use your existing skills/experience providing administrative support to our claims team. We are an established underwriter of niche products such as Personal Accident and Sickness and Corporate Travel Insurance on behalf of a multi-national insurer. The Company This company is a specialist underwriter on behalf of a major multi-national insurer. The company is progressive in thinking and expects to continue to see significant growth. The Role Work closely with the Claims Assessors to ensure the effective and timely management of claims by providing a high level of end-to-end administrative support. First point of contact for phone enquiries. Responsible for registering and allocation of new claims. Communicate effectively in writing and over the phone, building relationships with clients and brokers. Request and regularly follow up required information such as incomplete claim forms, medical and financial information from claimants, medical practitioners, and service providers. Ensure service and claims handling satisfy our service agreements and general insurance code of practice standards. Ensure data integrity is maintained when using our claim systems. Ensure accurate data entry of payments. General office-based duties. About You Knowledge/qualifications in medical terminology or insurance are preferred but not essential. Good organisation and time management skills. Ability to multi-task and prioritise your work. Good customer service skills including the ability to show empathy and have a professional phone manner. A positive and optimistic outlook. Ability to support other team members with work as needed and openly communicate and share knowledge. A high level of attention to detail. Ability to work under pressure. What the Company Offers A central location in North Sydney NSW. Assistance with ongoing professional development, including study support. Seniority Level Entry level Employment Type Full-time Industries Insurance #J-18808-Ljbffr
Sparx Solutions is an Australian-owned and operated system integrator specialising in cybersecurity, networking, cloud, and... more info
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