Client Support Representative
Job Summary: THE TEAM The Client Support team is responsible for working with Client Managers to ensure the smooth running... more info
Client Credit Management Support Representative
Salary:
30.00 - 60.00
Posted:
23-02-2025
Category:
Assistance
Sydney,
Job Description
BruntWork | Full time: 35 paid hours per week or more Client Credit Management Support Representative Job Category Operations and Project Management Work Timezone - Must be a City eg London Sydney/NSW, AU Work Schedule Fixed Schedule Job Type Full time: 35 paid hours per week or more Date Opened 02/20/2025 Remote Job Industry Other Job Description This is a remote position. Schedule: Monday to Friday, 9:00 AM - 6:00 PM | Sydney/NSW (Australian Eastern Daylight Time) Client Overview Our Client is Australia's leading credit management solution provider, helping businesses improve their cash flow and reduce debtor days. With over 50 years of experience, we offer innovative digital solutions and personalized service to help businesses of all sizes manage their accounts receivable more effectively. Our Client's web-based platform and professional services have earned us a reputation as an industry pioneer in credit management and debt collection. Responsibilities Connect with clients via phone and email to assist with overdue invoice management Guide clients through our online credit management platform Process payments and maintain accurate account records Support clients in maximizing the benefits of our credit management tools Identify opportunities for clients to improve their collections process Collaborate with our collections team to ensure optimal outcomes Provide exceptional customer service with target response times under 5 minutes Requirements Extensive experience in customer serviceExcellent verbal and written English communication skillsProficient with Microsoft Office (Outlook, Word, Excel, Teams)Strong attention to detail and organizational abilitiesProblem-solving mindset with a focus on solutionsProfessional phone manner and customer service orientationAbility to work independently and as part of a teamAble to work AEST business hoursPrevious experience in credit control, accounts receivable is preferred #J-18808-Ljbffr
Job Details
Salary: 30.00 - 60.00
Posted: 23-02-2025
Category: Assistance
Sydney,
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