Client Relationship Director - Airlines

Job Description

Buzz is a global design company that creates signature moments for travel. For two decades, we’ve partnered with world-leading airlines, hotels, cruise and rail brands to reimagine travel with innovative product experiences. Our creations become iconic collaborations and keepsakes that span luxury amenity, skincare, textiles and sleepwear, tabletop and service ware, tech, audio and children’s products. By bringing extraordinary brands together, we create carefully considered partnerships that become meaningful collaborations for all. Check out our website to see some of the unique products and experiences we have created for clients within Australia and overseas. WHAT IS THE ROLE This exciting role sits within the Buzz Airline Client Service Team, reporting to a Regional Client Service Director -APAC and will be responsible for retaining and growing number of high-level client relationships within major Asian airlines. Your role is to liaise with clients and internal production and logistics to ensure all product is delivered to time and within budget. You will also manage a number of product refreshes during the lifecycle of a typical airline 2-3 year contract. As you will be managing international accounts, some regular travel will be involved. WHAT ARE WE LOOKING FOR? A seasoned account director who takes ownership of their client portfolio, managing strategic client relationships and generating new opportunities within these accounts. The successful candidate will have: Previous experience managing high-value accounts and preferably experience in the product development process, either through selling into airlines and hotels or wholesale retail. Proven ability to deliver growth in revenue and repeat business by successfully managing existing client relationships. Highly tuned analytical skills with the ability to apply this to the development of sales strategies and plans. Demonstrated experience in effectively managing cross-functional teams to deliver on deadlines and outcomes for your clients. Sound knowledge of CRM's and project management tools such as Smartsheet and Salesforce, with int-adv. MS Office skills. An understanding of, and network within, Airlines would be considered advantageous - either developed through selling into this industry for several years or having worked within the industry directly. An interest in luxury brands and a passion for travel. BUZZ CULTURE At Buzz, we pride ourselves on doing things in ways that inspire discovery. Our fast-paced, vibrant culture can be experienced the moment you step foot into our office and realise you are in our Buzz Café, with breakfast and lunch provided daily, snacks, drinks and endless coffee for everyone’s enjoyment. Our employees are creative and passionate beings. They push boundaries, thrive out of comfort zones, love a challenge and tackle them head on. Our collaborative teams deliver amazing results by trusting in one another’s expertise. The way we innovate and add a Buzz twist to everything we do is what we hope will inspire you. We have generous employee benefits too, from rewards to paid parental and birthday leave. And we supply breakfast & lunch daily! We might be biased, but we think Buzz is leading the way as a great employer. Our culture is truly values-driven, which is what we believe makes Buzz a uniquely wild and welcoming place to work. If the above sounds like you, we would love to hear from you! So please apply NOW!! We would love to be able to contact everyone personally, however, this is not possible. If you have not heard from us within 4 weeks of submitting your application, we thank you for your interest in joining the Buzz team but on this occasion, your application was not shortlisted. Seniority level Director Employment type Full-time Job function Business Development, Sales, and Design Industries Design Services #J-18808-Ljbffr