Client Relationship Manager | Full-time | Melbourne

Job Description

Client Relationship Manager | Full-time | Melbourne Passionate About Design & Account Management? Join Our Team at Satara Australia! Do you thrive in a dynamic environment where sales, customer service, and creative design come together? Satara Australia is looking for a proactive, sales and service focussed Client Relationship Manager to be a key part of our growing team. Why Join Us: Elevate Your Career : Become an essential member of our Head Office team, stationed at our impressive Flagship Moorabbin showroom. Your expertise will help shape the customer experience and contribute to our expanding national presence in the designer furniture industry. Integral Role : Play a vital part in ensuring our esteemed customers receive unparalleled sales advice and service by proactively managing client relationships, quotations and sales orders. Dynamic Environment : Immerse yourself in a thriving and fast-paced industry, working closely with a dedicated team that values excellence and innovation. Your Responsibilities: Be the voice of Satara —build strong relationships with clients by providing expert product guidance, seamless sales order management, and proactive issue resolution. Oversee the end-to-end sales process , from quoting to final delivery, ensuring a smooth and delightful customer experience. Showcase your organizational and multitasking prowess by managing a client contact plan, providing expert product advice, sales and delivery administration efficiently. Cultivate relationships with our National Sales team, operations team and local supply partners to ensure efficient, effective and seamless service delivery. Solve challenges with confidence —address customer concerns swiftly and effectively to maintain high satisfaction levels. What You Bring: Experience with sales administration , including processing quotations and sales orders. Experience in Account Management in the Interior Design or Furniture Industry. A passion for sales, service, and teamwork —your energy will inspire those around you. An ability to juggle multiple tasks while keeping customers happy. Strong communication skills —whether engaging with clients, coordinating with logistics, or collaborating with the team. Experience with CRM and Product inventory systems . A keen eye for detail to ensure accuracy and precision in all tasks. A results oriented, reliable and professional work ethic that sets you apart. Outstanding organizational skills to manage responsibilities efficiently. A customer-centric mindset , delivering outstanding service that leaves a lasting positive impression. A collaborative spirit , thriving in a fast-paced small team setting. Your Reward: Competitive salary package based on experience, plus great perks! Exclusive employee discounts on our stunning designer furniture. Work in a stylish flagship showroom at Morris Moor, surrounded by a creative and hospitality hub. Be part of a friendly, collaborative team where your contributions truly matter. Ready to make an impact in the world of designer furniture? Apply now and be part of something amazing at Satara! We appreciate your interest, and please note that only shortlisted candidates will be contacted. #J-18808-Ljbffr