Client Services Superstar

Job Description

Add expected salary to your profile for insights Are you an organised, enthusiastic and dynamic individual with a desire to deliver outstanding client service? An exciting opportunity is available to join the Synergy Consolidated team as a full-time Client Services Assistant. Our ideal candidate is an administration and customer service superstar, who loves to take ownership of their role, has a strong work ethic and a high care factor for the business and its clients. About Us: We are an experienced team of business, tax and finance advisors with long standing, trusted relationships with over 600 client groups across Queensland and northern New South Wales. With our main office in Toowoomba and a second location at the Sunshine Coast, we are well-positioned to provide consolidated financial services to a wide range of clients. We believe our people are our greatest asset and take pride in providing a workplace where team members are supported to achieve their career goals. Benefits of this role: Competitive salary based on experience and qualifications. Regular social events including monthly drinks, social club events, milestone celebrations and our annual Christmas and EOFY celebrations. Social club with monthly events Morning tea provided every Friday Monthly massage Training opportunities and support for career development Friendly and supportive work environment What we are looking for: We are looking for someone who takes pride in their work and prioritises the delivery of excellent outcomes for our clients. Our ideal candidate must have: An abundance of energy, positivity, and the ability to build great team dynamics; Passion for providing superior client service; Exceptional communication and organisational skills; The ability to professionally handle sensitive and confidential information; The ability to work under deadline pressure managing multiple tasks; and A genuine interest in taking ownership of their role within the business. About the Role: The key focus of your role is providing exceptional service to our clients. Your responsibilities will include: Efficiently performing a diverse range of critical tasks, including preparation of out for signature documents, invoicing, and new entity establishments. Managing corporate compliance including annual review packages and payment reminders Workflow management and ensuring lodgement deadlines are met, Onboarding new clients and maintaining our CRM; Liaising with the Taxation Office, ASIC and other regulatory bodies as required; Organising with event organisation; and General administrative and reception duties as required including answering and directing calls, greeting clients, mail preparation, diary management, maintenance of stationery and general errands. How to Apply: To apply for this exciting opportunity, please send your resume and a cover letter outlining your suitability for the position to Sophie Cahill at #J-18808-Ljbffr