Client Engagement Manager
Dynamic client focussed CDMO project management Onboard new clients and support delivery of project activities to ensure... more info
Client Success & Engagement Manager
Salary:
80.00 - 100.00
Posted:
09-03-2025
Category:
Sales Support
Job Description
Direct message the job poster from Tech Torque Systems Helping B2B Software Companies Scale Through Strategy, Sales and Marketing At TechTorque , we help software and SaaS businesses grow through expert strategy, sales, and marketing solutions . We partner with tech businesses to drive revenue, optimise sales processes, and scale their marketing efforts. We’re looking for a Client Success & Engagement Manager (Contract Role, ~20 hours per week) to join our team. This role is ideal for someone who thrives in a dynamic, fast-moving environment and wants to expand their career in SaaS strategy, sales, and marketing . You will work closely with our Head of Strategy and Head of Digital , playing a key role in ensuring our clients receive exceptional value, remain engaged, and continue to grow with us. Your Key Responsibilities: Client Retention & Relationship Management – Maintain strong relationships with clients through regular check-ins (weekly or fortnightly meetings), ensuring high satisfaction, addressing concerns proactively, and increasing retention. Account Growth & Expansion – Identify upsell and cross-sell opportunities , working with internal teams to expand client accounts where relevant. Client Education & Value Enablement – Help clients understand the value of our services , ensuring they fully leverage our solutions and stay engaged. Pre-Sales Support – Assist in qualifying leads, preparing for sales conversations, and ensuring a smooth transition from prospect to client. Client Contact – Act as the go-to person for clients, coordinating with internal teams to ensure smooth service delivery. Who We’re Looking For: Outgoing and personable – You enjoy working with people and building strong relationships. A problem-solver – You can think on your feet and find solutions quickly. Organised and proactive – You manage multiple tasks without dropping the ball. A strong communicator – Excellent written and spoken English is essential, as this is a client-facing role. Marketing-savvy – Some knowledge of digital marketing, sales, and SaaS growth is preferred. Contract Role (~20 hours per week) | Flexible Work Arrangements | Hybrid / Remote Friendly. We are on the Gold Coast in QLD This is an excellent opportunity for someone looking to grow their career in strategy, sales, and marketing in the software and SaaS businesses . Please review the following links before applying. If this sounds like you (or someone you know), let’s chat Seniority level Entry level Employment type Contract #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 09-03-2025
Category: Sales Support
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