Client Success Operations - Entertainment Industry (ZR_19613_JOB)

Job Description

BruntWork | Full time: 35 paid hours per week or more Client Success Operations - Entertainment Industry (ZR_19613_JOB) Job Category: Operations and Project Management Work Timezone: Must be a City, e.g., London, Brisbane / Global Team (Flexible Schedule) Work Schedule: Flexible anytime Job Type: Full time: 35 paid hours per week or more Date Opened: 02/28/2025 Remote Job Industry: Other Job Description This is a remote position. Job Highlights: Job Type: Full-Time, 40 hours per week The client is a leading player in the online talent management industry, specializing in helping models and creators grow their audience and monetize their presence. The company distinguishes itself through: A highly professional and specialized approach to talent management, built on established digital marketing principles. A selective model partnership strategy, focusing on quality over quantity to ensure premium service delivery. A comprehensive support system including dedicated success managers, content managers, copywriters, finance managers, privacy specialists, and other teams who work together to maximize client success. We’re now searching for a Client Success Operations Executive to optimize model (client) management and their audience engagement and execute strategies to achieve organizational goals in alignment with the board’s vision. Key Responsibilities: Operational Excellence: Establish and monitor performance metrics to drive operational improvements. Tweak the technology platforms to reflect operational metrics. Team Support: Foster a culture of accountability, innovation, and continuous improvement. Provide technical support to the Client Success Manager. Identify and mitigate operational risks. Growth and Innovation: Drive innovation to maintain a competitive advantage. Lead efforts to scale operations to align with market demands. What We Offer: Competitive salary and performance-based incentives. Opportunities for professional development and growth. A fast-paced, dynamic work environment where decisions have a large impact. Paid flights, accommodations, food, and per diem for a 3-month trial period. Permanent work from home. Immediate hiring. Steady freelance job. Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process. Requirements: Proven track record of managing operations in high-growth environments. Tech Savvy: (company uses Notion, Zoom, spreadsheets, GDrive, and Google ecosystem + more). Proven ability to manage and develop talent. Exceptional strategic thinking and problem-solving capabilities. Strong financial acumen and analytical skills. Excellent interpersonal and communication abilities. Digital nomads are a plus. Must be a social chameleon with the X-Factor to be respected and accepted, and have the emotional intelligence to endear oneself to all, even when being firm. Someone who has an entrepreneurial mindset and understands startups. #J-18808-Ljbffr