Cloud Engineer - Sydney/Melbourne Consulting · Sydney · Hybrid Remote

Job Description

Our Context NeoXam Australia Pty Ltd is looking for an experienced and motivated Cloud Engineer who will support our APAC clients, presales and services team, and work closely with the R&D team. The primary location for this role is Sydney , with Melbourne as a secondary option. He / she will join a team of experienced consultants and participate in the implementation and support of the solution, the configuration of new modules and features using: NeoXam DataHub: the most comprehensive, efficient and customizable solution for centralized data management available on the market. The solution acts as a hub, a central repository and a user-oriented data management tool for data used or produced by financial institutions. NeoXam IBOR: a uniquely independent and flexible Investment Book of Record, designed to provide Asset Managers with a single, comprehensive, and robust source of continuously up-to-date positions, valuations and forecasts, with increased quality, under multiple views. NeoXam Impress: an integrated solution for performance, attribution and reporting packs; flexible calculation methodologies including Modified Dietz, Brinson-Fachler; customizable workflows & templates to generate reports in corporate color themes, based on graphics and content; GIPS compliance. The solution could be standalone or connected to NeoXam Datahub & IBOR. Your Missions Be the liaison of the software development teams located in the company's HQ in France, and manage APAC support. Act as the first technical point of contact for NeoXam’s clients in APAC and provide product support expertise. Provide technical support for the sales consultancy team during the sales phase and the consultancy team during the project implementation phase. Manage the internal copies of the client environments. Perform the first level of analysis: anomalies, technical evolutions, reproduction of problems. Be responsible for solving client issues from the first analysis and reproduction to the development of a software fix in Java and the management of support tickets. Document Datahub knowledge and features from a software support point of view. Manage the day-to-day work of the APAC Support service (taking over new support tickets, participating in conference calls, relationship with other teams). Manage performance optimization requests from customers or projects in link with the R&D team if required. Lead cloud discussions and customer migrations. At a later stage, be responsible for developing and delivering fixes and enhancements in Java. Manage technical installation or upgrade of the solutions. Monitor and manage cloud resources and performance to ensure they are meeting production goals. Troubleshoot issues with cloud-based solutions and services, and implement enhancements and fixes when necessary. Plan and implement the migration of data and other information to the cloud. Your Profile Engineering School, Degree / Master’s degree or equivalent. Minimum of 10 years of working experience with financial software implementation and/or support and IT projects in the banking/financial industry. Knowledgeable in: XML APIs, Web services (SOAP/REST), Web Application servers (Tomcat/JBoss/Websphere), Messaging, HMI SWING or SWT, OS (Unix and Windows), DBMS (Oracle or SQL Server). Knowledgeable in development tools (Eclipse...) and the Scrum/Agile methodology. Knowledgeable in versioning tools like Git. Knowledgeable in Unix commands. Ability to do peer reviews and assess code. Ability to analyze, design and develop software with high operating constraints (robustness, performance, etc.). Independent, with own initiative and good interpersonal skills and concerned about the quality of service provided. Proactive and a real team player. Fluent in English. #J-18808-Ljbffr