Club General Manager - Sippy Downs

Job Description

Add expected salary to your profile for insights At Fitness Cartel Australia, we’re more than a gym – we’re an exciting and fast-growing brand with plans to expand from 14 to 60+ clubs by 2029. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafes, creche, and saunas, creating a feel-good environment that motivates, challenges, and inspires. The Role: Club General Managers (CGM’s) are primarily responsible for the Club’s overall performance & operations. This role is based in Sippy Downs, and will be integral in driving a culture of excellence, community, high performance environment, working alongside our Executive Team, Regional Performance Managers and Directors. Key Responsibilities: Management of the Clubs overall budgets and financials, including Member Movement/Growth, EBIDTA, & Retention strategies. Overseeing a Big-box style gym with 3000+ members, with Crêche, Retail & Apparel store & café. Manage the day-to-day operations of the Club, ensuring our high-quality facilities are always maintained. Recruitment, onboarding, training, and retention of staff members. Delivering training, mentoring and support for the Club Department Heads, running weekly meetings to engage & motivate your teams. Oversee staff rostering to ensure adequate staff coverage in all departments during Club operating hours, approving leave & fortnightly payroll. Using internal software systems including Clubware, Debit Success & Gym Sales to determine internal communications and procedures are being met and followed. Effectively plan, manage and execute club events, such as Open Days & 8-week challenges. Statistical Reporting & analysis. What you’ll need to succeed: Experience in a similar role - must be a Big Box Gym with more than 20 Staff and more than a 2,000 Member Club. Experience in a KPI driven environment with a natural drive to achieve targets and team goals. Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals. Growth mindset, with a genuine passion for fitness & sales. The ability to solve problems and overcome obstacles. Outstanding communication abilities - able to listen, understand, empathise and influence others. Customer-focused with a desire to achieve exceptional customer outcomes. Ability to be a role model and live by health values and behaviours while being passionate about the gym brand you work for. A "can do" attitude with a thirst for learning & ambition for growth. Be reliable, proactive, punctual, professional & well-presented. Have a strong work ethic. Be highly motivated & an adaptable team player with the ability to multitask and show initiative. Computer literacy & ability to learn new systems. Communicate & uphold, policies & procedures of the business to customers and staff. Current First Aid & CPR Certificates (if not holding, would be willing to acquire). Have Australian working rights. What we'll offer you in return: A Thriving Culture: Be part of the fitness industry’s most exciting and rapidly expanding brand. Career Growth: Opportunities for training, development, and advancement through our Future Leaders program. Perks: FREE gym membership to all Fitness Cartel locations. Discounts on supplements, apparel, and café products. Access to Merse Wellness Spas at discounted rates. Birthday Leave - take your Birthday off, and get paid for some "me" time! Work in state-of-the-art fitness clubs offering 24/7 access, cycle studios, Reformer Pilates, saunas, cafés, and more. How to Apply: Click ‘APPLY’ to submit your resume and a cover letter explaining why you want to work with Fitness Cartel and what you bring to our team. Applications will be reviewed as received, so don’t wait—apply today! Note: Only candidates meeting our selection criteria will be contacted. No agencies please! #J-18808-Ljbffr