Cluster Account Manager | Data Centres

Job Description

Cluster Account Manager | Data Centres Cluster Account Manager | Data Centres Apply locations: New South Wales Time type: Full time Posted on: Posted 2 Days Ago Time left to apply: End Date: March 14, 2025 (25 days left to apply) Job requisition id: JR3848 About the Company As one of Australia’s leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. To find out more visit our website at . Culture Our employees enjoy working with MSS because we: Have a high people and culture focus; Offer extensive development and progression opportunities; Provide stability and certainty in a role; Work collaboratively together and are high achievement focused; And because we know how to have fun whilst getting the job done. About the Role The Cluster Account Manager is a great opportunity and will oversee the services for our new client, a global leader in secure cloud technology and data infrastructure. It is a fast-paced, multi-site environment, where you will have an opportunity to utilise your experience, maintain and nurture the client relationship and manage the Cluster (sites). This is a permanent full time role. Duties include but are not limited to: Day-to-day Vendor operations within the assigned Cluster, including hiring, training, disciplining and terminating Vendor Personnel. Build, improve, and maintain relationships with the client; develop & retain Vendor Personnel; coordinate needed support services and solve problems to effectively run the account; Meet or exceed cost-saving/efficiency & operational goals while providing exceptional customer service; Maintain or oversee maintenance of weekly operating schedules and completion of payroll for Vendor Personnel and provide after-hour emergency response as required. Reporting and ensuring contractual compliance. Regular travel across the cluster (sites) in the Sydney metropolitan area is required. Skills and Experience The following skills, experience and qualifications will be highly regarded: Demonstrated experience in Security Management, Account Management; Strong understanding of Security Operations; Proven ability to build and maintain strong relationships with clients, ensuring high levels of satisfaction and trust; Excellent analytical skills and the ability to identify and address potential vulnerabilities and risks for the client; Strong verbal, written communication skills, and interpersonal skills; Adaptable, resilient and proactive in a fast-paced changing environment; NSW Security Licence desirable; Current Drivers Licence. How to Apply MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan. Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV. To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements. Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you. #J-18808-Ljbffr