Team Leader (WA) - Coles Services - Karratha
From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see... more info
Coles WA/NT/Northern QLD Team Leader
Salary:
80.00 - 100.00
Posted:
14-03-2025
Category:
Management Leadership
Job Description
Creative Activation are the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors. Job Description Immediate start! Creative Activation is on the lookout for a superstar retail Team Leader to join our dedicated team for our client, Coles, as part of the CRT team . Merchandising experience is preferred; however, the right attitude is essential! You will be responsible for completing various merchandising tasks such as planograms/relays, point of sale set-up, pricing, and ticketing. If you are an independent and driven individual with the ability to prioritise tasks and manage time effectively, we want to hear from you! Monday to Friday full-time role Work close to home Great team culture and opportunities for career progression Employee Recognition Program To be successful in this role, you’ll need to: Consistently set the standard for behaviour with your own actions and example Make well-considered, informed decisions and follow through decisively with actions Prioritise tasks and manage time effectively to drive personal productivity Assist with ad hoc management/client requests where needed (store visits/follow-up) Manage client queries with urgency and be thorough and professional in follow-up and communication Display resilience and perseverance when confronted by challenges and setbacks Radiate positivity to influence, build and drive effective relationships Take responsibility for the overall performance and executional standards of your State field team of merchandisers Be the first escalation point for any store or client-related field issues and resolve issues impacting KPI compliance in a timely manner Ensure all tools and coaching are delivered to the team in line with program guidelines, to develop a high-performance culture and enable the team to complete their reporting duties to the level required. Manage staff underperformance constructively and effectively in line with company policy and procedures Provide team members with regular feedback, monitoring, and coaching, using remote management tools (phone, email, Dashboard, coaching module) Ensure a strong PURPLE culture is fostered within your state Key Performance Indicators (KPIs) Store execution compliance Call coverage Client satisfaction Reporting/feedback accuracy Adherence to timelines This role is available to start ASAP ! Due to the high volume of applications, only shortlisted candidates will be contacted. #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 14-03-2025
Category: Management Leadership
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