Commercial Site Facilities Manager - VIC

Job Description

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About Us: Our Work Dynamics business line works with some of the world's leading organizations to provide onsite solutions. The Role: You will be responsible for the delivery of the Facilities Team’s services to operate and maintain the allocated commercial site/s, including any designated financial, technical, maintenance, procurement, asset, and vendor management programs, and to provide facilities administration duties in accordance with company policies, procedures, and processes. It is critical for this role to engage with stakeholders across the business to ensure that service delivery expectations are met without introducing financial or tenure risk. Responsibilities include but are not limited to: Proactively develop and manage the relationship with the occupier and client to ensure service delivery expectations are exceeded to facilitate works. Responsible for the delivery of customer and property services to a portfolio of buildings. Carry out building inspections and complete associated reports within the governance timeframe for the allocated portfolio. Ensure compliance with regulations/requirements of client contract and all facilities procedures. Manage administration and organization of information for analysis and presentation to the senior management team. Proactively contribute to the effective and efficient running of the allocated portfolio/facilities and share ideas for continuous improvement. Liaise with facilities vendors, coordinate facilities works as and when required in conjunction with JLL Projects & Development Services account team. Understand the operational and technical requirements of the elements of the site(s) for which JLL is responsible. Ensure that current contracts are maintained to provide necessary supplies and services. Ensure compliance with statutory regulations on fire, health, and safety standards to maintain a safe and compliant environment. Deliver facilities-related projects in line with agreed budget or works plans; ensuring close interaction with affected business units. What you will bring: Prior experience in facilities, property management, hospitality, or related field preferred. Knowledge of local occupational health and safety requirements, critical facilities, and vendor management for specialized services is advantageous. Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous. Experience in front and back office processes is required with strong administration skills, preferably in the FM space. Strong customer service focus with excellent people skills and ability to interact with a wide range of client staff and demands. Strong PC literacy and proven ability to manage daily activities using various systems, including the internet and e-mail functions. Demonstrated experience with continuous improvement initiatives. Demonstrated experience with client reporting and preparation of reports. Enjoys being part of and contributing to a high-performing team. An understanding that Facilities management services involve the provision of both reactive maintenance and routine maintenance across the allocated portfolio with 24-hour call out/contact requirement. As there is a requirement to travel to sites across the allocated portfolio, a current and valid Driver’s Licence must be held. Location: On-site – Melbourne, VIC If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! #J-18808-Ljbffr