Community Growth Manager

Job Description

Direct message the job poster from Western Sydney Wanderers FC Partner, Australia & NZ at Elevate Talent About the Club Western Sydney Wanderers Football Club is an Australian professional football club and competes in the country's premier competition, the A-League. The Wanderers has established itself as a major force in both Australia and Asia, having won one A-Leagues Premiership and an AFC Champions League title in its history. Formed in April 2012 the Wanderers was established with a strong community focus. A series of community forums across Western Sydney helped choose the club's name and colours, as well as its culture and playing style. The club's record-breaking inaugural season won them an A-League premiership and saw the club reach the 2013 A-League Grand Final. Purpose of Role The Club is currently seeking a Community Growth Manager. Reporting to the Head of Stakeholder Engagement, the role will lead the community team in driving growth across both paid and unpaid programs. It will also be responsible for delivering competitions and other programs for the Wanderers Fives facility at Wanderers Football Park, Rooty Hill. This role requires a commitment to grow the Wanderers presence within the Western Sydney community by delivering high quality programs, including Holiday Clinics, Pre-Academy programs and school activity. It will also assist in the delivery of community components to facilitate other commercial and match day partnerships. Wanderers Fives is the home of small-sided football in Western Sydney. Management of this facility will involve coordinating, staffing, and managing the Wanderers Fives facility to achieve strong levels of customer satisfaction, participant and revenue growth for the business. Key Areas of Responsibility Ensure commercial performance of Wanderers’ community programs and the Five-a-Side facility are optimised through the development and implementation of strategies to drive growth in activity and the generation of operational savings. Support development of annual budgets, ensuring that the Fives facility and all community activities are managed within budgetary parameters. Develop and oversee Wanderers branded programs, including Holiday Clinics, Pre-Academy and school activity, as well as Five-a-Side tournaments, regular pitch hire and non-event activity. Work with the Grassroots Football Co-ordinator to identify clinic sites and ensure that Wanderers community programs are marketed to local clubs and associations. Provide regular financial reporting to the Head of Stakeholder Engagement to ensure KPI’s for community programs and the Five-a-Side facility are being met. Work closely with the Commercial Manager and Head of Marketing and Communications to ensure marketing campaigns deliver on KPI's. Lead, develop and motivate staff within your team to ensure individual and team KPI’s are met efficiently. Ensure integrated and coordinated management of all activities. Coordinate the maintenance and repair of the Fives facility when required. Oversee the management and operation of all building systems (Data, Security System etc.). Management of key services/contractors in relation to the Fives facility (i.e. referees, cleaners, casual staff). Oversee Event management requirements – planning process, venue readiness, delivery, and Hirer relationships. Management of booking and payment systems. Ensure all activities conducted to a high standard and in line with key compliance/regulatory requirements (i.e. Work Health & Safety, Emergency Management, Food Safety, Environment). Undertake risk assessments and develop appropriate mitigation strategies and response plans. Respond to enquiries and customer feedback. Management of the Fives facility on event days. Development of policies, standards, and procedures. Knowledge, skills and behaviour required The successful candidate will demonstrate proven ability to drive revenue growth and create and deliver high quality programs within the sports sector. Strong business development, financial reporting and office administration skills. Prior experience in a sporting environment. Good understanding of the game of football. Motivated and positive. Excellent organisational and administrative skills. High level of demonstrated initiative. Desire to deliver above the expected standard. Strong communication skills (verbal and written). Advanced IT knowledge and skills in the Microsoft Office suite. Ability to multi-task and work under pressure. Ability to manage, develop and motivate staff. Professional manner. Due to the nature of our industry, flexibility of work hours may be required to ensure deadlines are met, including weekend work. How to Apply Please submit your resume and a compelling cover letter, outlining why you would be a good fit for the Western Sydney Wanderers FC, Community Growth Manager, by Thursday 13th February. For a confidential conversation, please contact: Josie Lahey, Partner, Australiae: m: +61 478 803 255 Elevate Talent Elevate Talent is a global executive search firm and talent consultancy that helps clients navigate their complex and ever-evolving talent challenges. Elevate Talent exists to unlock exceptional people, teams, and organisational performance for companies who are big on ambition and small on the status quo. Seniority level Mid-Senior level Employment type Full-time Job function Business Development, General Business, and Administrative Industries: Sports Teams and Clubs #J-18808-Ljbffr