Assessment Officer
An excellent opportunity for someone seeking to work in a fast-paced environment and be part of a dynamic team. The Australian... more info
Complaints and Assessment Officer - Complaints Management Oversight - 978481
Salary:
60.00 - 80.00
Posted:
21-02-2025
Category:
General HR
Job Description
Complaints and Assessment Officer - Complaints Management Oversight - 978481 Department for Education, Children and Young PeopleContinuous Improvement and Evaluation Applications must be submitted by Sunday 23 February, 2025 11:55 PM AEST Award/Classification: Tasmanian State Service Award - General Stream Band 6 $109,099 to $123,395 per annum Employment type: Permanent, full-time Region: Statewide This is a Department built entirely for children and young people and their communities. Our ultimate goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning. The child is at the centre of everything we do and the way we do it. Duties Review and quality assure responses to complaints received by the Department. Manage complaints that are sensitive and complex in nature. Contribute to the review of complaints policies and procedures. Work with key internal and external stakeholders to improve complaints management processes. Period of Appointment Applicants should be aware that for twelve (12) months from the date of publication, this selection process may be used to fill any subsequent full-time or part-time vacancies in accordance with Employment Direction 1. Hours per fortnight 73.5 hours per fortnight Minimum Requirements Current Tasmanian Registration to Work with Vulnerable People (Registration Status – Employment) Application Process Electronic submission of application is preferred. Applicants should include: A statement addressing the selection criteria. A resume that contains relevant personal details and work history. All applicants are required to supply a valid email address with their application for the purposes of email communication. The cost associated with obtaining a Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment) is the responsibility of the individual. Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone +61 3 6165 6285 or email Contact Information Name: Felicity RadinTitle: Manager Complaints Management OversightPhone: 0488 726 391Email: Additional Information Review the Statement of Duties and consider if you meet the requirements. Speak to the Contact Officer if you have any questions. Submit your application including any additional documents as specified in each individual job vacancy notice. #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 21-02-2025
Category: General HR
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