Conference and Events Manager

Job Description

Our hotel is perfectly located on the banks of the river and a stones throw to the Botanic Gardens, the Stamford Plaza is Brisbane’s finest 5 Star luxury Hotel and the flagship for Stamford Hotels & Resorts. Our unique location is second to none in the Brisbane market, with all 252-guest rooms featuring stunning river views. The Hotel houses eight magnificent function rooms used to hold an array of Corporate, Special Events & Weddings and additionally hosts a variety of busy food and beverage outlets. To find out more about us and to see what we have to offer please visit our website: . About the Role We are currently seeking an enthusiastic and professional Manager to lead our Conference and Events Team. Reporting to the Director of Sales, you will work closely with the Banquet Operations Manager, Executive Chef and Food & Beverage Team. This is a hands-on role, which requires strong management, people development and relationship building skills. Duties and Responsibilities You will be responsible for managing and developing a team of professionals to the highest standards to organise corporate events, weddings, social and special functions. Contribute to the selling strategy of the hotel, and manage the department to achieve that strategy. Provide regular reports on revenues against budget, and to provide accurate forecasting. Drive conference and banquet revenue and implement up to date selling strategies to maximise lead conversion into sales. Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market. Monitor workloads and accuracy of the department’s performance. Organise functions for key clients and major events. Pro-actively follow up quotes and enquiries to develop business. Pro-actively source new business opportunities through past business, contacting local offices, and utilizing social platforms such as LinkedIn for potential new event booking contacts. Build strong relationships with clients and deal with any customer feedback. Ensure the complete administration and execution of all planned events. Forge open communication with banquet operations and kitchen to provide accurate information for a smooth handover of functions from banquet sales to banquet operations. Connect with PCO’s and event booking organisations for new potential clients. Source and build social event programs. Conduct famils with industry bookers and past clients. Ensure detailed communication is clear and accurate always. Skills and Experience A minimum of 2 years as a Conference and Event Manager. Proven record of event sales in the industry. Demonstrated leadership capability with the ability to lead and inspire a team. A sound knowledge of the Hospitality Industry and local market. Must be proficient in MS Word & MS Excel. Knowledge of Delphi systems is highly desired. A warm, friendly, professional manner towards all clients and staff. The ability to multi-task and work closely with the Sales and Marketing Team. The ability to work and build relationships with internal departments. Culture and Benefits As a team member with us you can expect to receive: The opportunity to work with industry professionals in an exciting Hotel environment. Food & beverage discounts in all F&B outlets within the Hotels. You must be an Australian Resident to apply or have Visa Rights to work in Australia. Stamford Hotels and Resorts is an equal opportunity employer and encourages applications from all within the communities we operate. We thank you in advance for your interest in this position, however only shortlisted candidates will be contacted for an interview. If you do not hear from us please assume that you have been unsuccessful at this stage. #J-18808-Ljbffr