Content Reviewer – Process Associate – Russian – On Site Krakow!

Job Description

Job Description - Content Reviewer – Process Associate – Russian – On Site Krakow! (HMS056728) Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Inviting applications for the role of Content Reviewer – Process Associate – Russian – On Site Krakow! In this job, you will be responsible for keeping the digital streets safe for our communities across the world! Responsibilities Review, rate, classify, annotate, categorize, group or label content related to video, audio, text, image, documents or other relevant data based on defined guidelines to generate data sets for classification, production, and machine learning purposes. Actively listen & review content for inappropriate language, intent, title/thumbnails and other content for compliance to our policies and rate them on multiple parameters to categorize the content. Understand and remain up-to-date with content policies and guidelines shared by the customer. Analyze online videos, social media, web page and advertising content for compliance. Examine the content which could be in text, image, audio, video or other format daily. Identify content that is not in compliance with requirements and flag for action. Give feedback for policies/tools/processes improvements. Gain sound knowledge of adjacent and cross policies. Train other team members regarding the daily tasks whenever important and requested by the manager. Collaborate inside the company with members of the same team or other teams to accomplish the allocated tasks and duties. Successfully complete the training plan attached to the position and tasks. Work at least once every weekend as per schedule; this job will require working in a 9/7 schedule with weekend shift once a month and reviewing content that might be egregious in nature, every day. Minimum Qualifications Any undergraduate/Bachelor degree with work experience in a reputed company. Eye for detail. Social media & video platforms savvy. Demonstrated stable job tenure. Ability to perform duties objectively, devoid of inherent biases or personal beliefs. Highest level of professionalism and self-motivation. This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/sensitive in nature. Preferred Qualifications Trust & Safety Experience – preferably content labeling and/or moderation. Neutral mindset to digital content that needs classification & policy review. Strong emotional intelligence and resilience. Accurate and critical work attitude. Ability to think critically and make quick decisions. Enthusiastic and proactive team player. Collaborative and has a growth mindset. What Can We Offer? Attractive salary. Stable job offers - employment contract. Work in a multicultural and diverse environment with employees from over 30 countries. Genpact supports professional training and great career development opportunities. Free access to our award-winning learning platform. Benefits such as insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy. #J-18808-Ljbffr