Corporate Concierge

Job Description

At Knight Frank we’re passionate about property, but it takes more than passion to make us the world’s most successful privately-owned property agency and consultancy. With a 125-year heritage, we are part of a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services. Knight Frank is a place where you can bring your whole self to work. That’s what makes us a diverse collection of experts, problem solvers, and innovators. Our purpose is to empower and encourage our people to think differently about how we can make a positive impact as a firm. What’s in it for you? Competitive remuneration package Career development opportunities such as internal and external mentoring, leadership education training, and study leave to focus on your personal growth. A generous 16-week parental scheme plus superannuation for a full 12 months Birthday leave Swap around a public holiday for a cultural swap day! Two Wellness Days to allow you to focus on your own physical and or mental wellbeing A workplace where you can access 2 weeks additional leave each year so you can take that extra break with family or friends We applaud your need to give back to the community and give you 2 paid volunteer days each year to support one of our affiliated charities Our reward platform “The Vault” which gives you access to a great range of discounts at popular retailers and supermarkets as well as lifestyle benefits and corporate discounts Because life can throw the unexpected at us, we help subsidise private health insurance excess, if you or an immediate family member requires hospitalisation Plus, so much more! The role: Are you passionate about being the face of an organisation? Enjoy being a great host, welcoming people with enthusiasm and maintaining the office presentation? We have an exciting opportunity for a proactive Concierge to join our Head Office in Perth CBD. You will be the first point of contact within the business, responsible for managing all incoming calls and greeting and assisting tenants, visitors, and enquiries along with assisting the centre management team with administrative duties. Key responsibilities: Greet and welcome all clients and visitors warmly, ensuring timely and professional service. Maintain high standards of cleanliness and presentation in reception, meeting rooms, and common areas throughout the day. Handle internal and external calls efficiently; direct enquiries and manage messages. Monitor inventory levels of office supplies and amenities. Process, code, and verify supplier invoices for payment; liaise with accounting as needed. Assist operations with corporate events, ensuring smooth execution and professional standards. Provide general administrative support to office operations and executives. Foster a positive and professional environment, delivering exceptional customer service at all times. Receive, sort, and distribute incoming mail and packages; manage outgoing mail and courier services. Schedule and manage front of house rooms, meetings, and events; coordinate with team members to avoid conflicts. Maintain and update databases; organise and preserve important records and documents. Assist operations with onboarding and offboarding requests. Manage Perth Concierge and Accounts mailbox. Serve as a key contact for IT-related enquiries and issues, liaising with the IT department to ensure timely resolution. Who we are looking for? Join a team where the uniqueness of our people is celebrated, contribution is rewarded, and voices are respected and heard. A place where everyone has the chance to perform at their best. Previous experience in an administration, support, or customer-facing role. Excellent verbal and written communication, along with exceptional organisational skills. Ability to maintain a high standard of personal and workplace presentation. Demonstrated attention to detail and accuracy in tasks. Ability to resolve issues efficiently and effectively. Ability to handle conflicting priorities whilst maintaining composure. Ability to initially troubleshoot IT hardware, including AV support, Wi-Fi, mobile devices, and office equipment. Organised and capable of prioritising tasks. Capable of working independently with a proactive approach and initiative. Intermediate proficiency with MS Office packages and Adobe. Ability to resolve issues efficiently and effectively. Not the perfect fit? We encourage applications from people of all backgrounds and abilities - as every person and their situation is unique, we look at this on an individual and applied role basis. We actively encourage you to apply for roles that suit your background and skillset. You might have something we didn’t realise we needed! Please note, if you are successful in securing a role, you will be subject to police checks as part of our standard recruitment process. Applicants with Australian working rights need only apply. No Agencies please. #J-18808-Ljbffr