Critical Environment Technician

Job Description

Subsidised health insurance + stock discounts As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This includes coordinating with suppliers/vendors, recognizing safe versus unsafe work environments, understanding critical environment equipment, performing maintenance, responding to onsite incidents, and using telemetry to monitor equipment performance. Microsoft’s Cloud Operations & Innovation (CO+I) powers our cloud services. As a CO+I Critical Environment Technician, you will play a key role in delivering the core infrastructure for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I is focused on the personal and professional development of all employees, offering training and opportunities including Career Rotation Programs and professional certifications. Our infrastructure comprises a large global portfolio of more than 200 datacenters in 32 countries and millions of servers, supported by a team of subject matter experts for over 1 billion customers and 20 million businesses worldwide. With environmental sustainability at the forefront of our datacenter design and operations, we continue to evolve to meet changing business demands as a world-class cloud provider. Microsoft’s mission is to empower every person and organization to achieve more. We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals, building on our values of respect, integrity, and accountability to create a culture of inclusion. Qualifications Required Qualifications: High School Diploma, GED, or equivalent AND 1+ year(s) mission critical services work/applied learning experience in environments such as data centers, oil and gas refineries, hospitals, or related fields. Ability to meet Microsoft, customer, and/or government security screening requirements are required for this role. These requirements include: Microsoft Cloud Background Check: Required to pass upon hire/transfer and every two years thereafter. Citizenship Verification: Verification of Australian Citizenship to meet federal government security requirements. NV1/2, PV Clearance Assessment: May require an enhanced background check through the Australian Government Security Vetting Agency. Preferred Qualifications: High School Diploma, GED, or equivalent AND 3+ years mission critical services experience in environments such as data centers, oil and gas refineries, hospitals, or related fields. OR Associate's Degree or technical trade certification AND 2+ years mission-critical services experience. Responsibilities: Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and work on advanced tasks independently. Inspect and supervise critical environment-related facility equipment regularly for unsafe or abnormal conditions and escalate as needed. Utilize internal computerized maintenance management system (CMMS) to track equipment assets and complete work order requests. Respond to and lead onsite incident response teams for abnormal conditions impacting operations, coordinating with other professionals. Enhance or follow emergency operating procedures, methods of procedure, and standard operating procedures in relation to CE operations. Perform various types of maintenance and repairs following methods of procedure and standard operating procedures for equipment. Understand how equipment works and troubleshoot systems independently within trained disciplines. Consult with lower-level colleagues in troubleshooting systems and problems. Ensure safety and security requirements are met to perform work safely and reliably. Embody our culture and values. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. At Microsoft, we are dedicated to advancing human and organizational achievement. We believe technology is a powerful force for good and that meaningful innovation contributes to a brighter world where everyone has access to the benefits created by technology. Come as you are, thrive in an environment that helps you achieve more, and do what you love every day. #J-18808-Ljbffr