Customer Banking Specialist - Batemans Bay
Together we can create brilliant customer experiences that matter. Please note that rosters are predetermined. Before applying,... more info
Customer Banking Specialist - Expressions of Interest
Salary:
80.00 - 100.00
Posted:
06-03-2025
Category:
Banking Lending
Hobart,
Job Description
Join our Talent Community for vacancies across areas in VIC TAS Area Great opportunity to kick-start your career with an industry lead About Your Role As a customer facing team member you will meet all of our customers' financial needs. You will identify and understand the broader investment and lending needs and refer more complex banking enquiries to specialist team members. You will contribute to a team culture that acts with integrity and accountability, placing the customer at the centre of every interaction. 37.5 hours per week Monday - Friday: 9.00am - 5.00pm See yourself in our team As the Customer Banking Specialist in our St Helens Branch, you’ll: Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice Support customers with enquiries, maintenance on accounts and process applications for credit products Complete Financial Health Checks to assess customers’ financial needs and identify any changes Provide options for the customer through education & demonstration of our in-branch technology and digital banking options Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture What is a Multi-Channel Branch? Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquiries & transactions. After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment. We’re Interested In Hearing From People Who Have Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality Excellent communication skills & the ability to articulate financial terms in a clear way The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers Next steps If this sounds like the opportunity for you, apply now! Please note if there are no opportunities available now to match your preferences, we will retain your details for future roles. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. Advertising End Date: 17/03/2025 #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 06-03-2025
Category: Banking Lending
Hobart,
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