Customer Banking Specialist Relief - Lake Haven

Salary: 80.00 -  100.00
Posted: 31-01-2025
Category: Banking Lending
Central Coast Council, 

Job Description

We are seeking enthusiastic customer service professionals to join our Lake Haven branch team. Please note that rosters are predetermined. Before applying, please ensure you are available to cover one of the following rosters: Position 1 - permanent part time 20 hours per week: Monday - Friday: 12.00pm - 4.00pm Position 2 - permanent part time 20 hours per week: Monday - Friday: 9.30am - 1.30pm Must be able to travel to local branches within the Central Coast / Newcastle Area. Please specify on your job application which position would be your preference. See yourself in our team As the Customer Banking Specialist Relief in our Branch, you’ll: Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice. Support customers with enquiries, cash handling, transactional service, maintenance on accounts and process applications for credit products. Complete Financial Health Checks to assess customers’ financial needs and identify any changes. Provide options for the customer through education & demonstration of our in-branch technology and digital banking options. Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture. We’re interested in hearing from people who have: Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality. Excellent communication skills & the ability to articulate financial terms in a clear way. The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do. Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions. A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers. If this role matches your experience and career goals, apply today! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 29/01/2025 #J-18808-Ljbffr

Job Details

Salary: 80.00 -  100.00
Posted: 31-01-2025
Category: Banking Lending
Central Coast Council, 

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