Intern (customer care & support) leading to permanent position- Work from Home
Apply only if you can dedicate your full-time from 7 AM to 4 PM IST. Job brief: As an Intern in Customer Care & Support... more info
Customer Care Support
Salary:
60.00 - 80.00
Posted:
03-01-2025
Category:
HR Marketing Recruiting
City of Brimbank,
Job Description
Job Title: Customer Care Support Contract Type: Temporary 3 month contract Hourly Rate: $35 per hour About Our Client Our client is a significant player in the Utilities sector with over 3000 employees. The organisation is well-regarded for its commitment to providing quality service and places great value on the work of its Customer Service department. Job Description Handle customer inquiries and complaints via phone and email. Ensure customer satisfaction and provide professional customer support. Keep records of customer interactions, transactions, comments, and complaints. Communicate and coordinate with colleagues as necessary. Provide feedback on the efficiency of the customer service process. Manage customer accounts and maintain digital records. Escalate complex issues to senior team members. Participate in training and development sessions to improve job performance. The Successful Applicant A successful Customer Care Support should have: A background in customer service roles, ideally within the Utilities industry. Proficiency in relevant computer applications and platforms. The ability to remain professional and courteous under pressure. Excellent communication skills, both written and verbal. A proactive approach to problem-solving. High attention to detail and organisational skills. What's on Offer A competitive salary range of $35 per hour. An inclusive and supportive team environment. Opportunities for personal and professional development. Temporary role located in Sunshine. Join us on this exciting journey and be a part of a team that prides itself on delivering top-notch customer service. We encourage all interested candidates who meet the above criteria to apply today! #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 03-01-2025
Category: HR Marketing Recruiting
City of Brimbank,
Related Jobs
Customer Support
Job Details As a Customer Support Manager, you will be at the core of our customer interactions, ensuring their needs are... more info
Customer Service Support
Add expected salary to your profile for insights. Cygnett started in 2003 from a small share office in the backstreets of... more info
