Customer Due Diligence Analyst

Job Description

Rabobank is the world’s leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do. The Role Rabobank has an opening for an Analyst, Customer Due Diligence (CDD) in Sydney. This opportunity has arisen due to an internal movement. You will join a team dedicated to completing CDD activities for our online savings business. Report to the CDD Lead – Rabobank Online Savings, you will join a highly engaged team who work average 1-2 days per week in the office. Top Role Accountabilities: Perform initial onboarding & ongoing CDD assessments for Country Banking Australia & Rabobank Online Savings Australia clients to ensure accurate completion/ submissions & the bank’s regulatory obligations - including but not limited to the AML/CTF Act. Conduct in-depth transactional analysis as part of ongoing CDD activities to ensure there are no inconsistencies observed in relation to the expected behaviour of the Client. Escalate CDD files to enhanced due diligence teams as required for further analysis. Undertake the following responsibilities to assist the Bank in complying with FATCA/CRS obligations to identify & report on clients who have a foreign tax obligation. Check that FATCA/CRS onboarding forms have been completed accurately & in full & determine the FATCA/CRS classification of each NTB customer. Act on changes to customer CDD information which may indicate a change in foreign taxpayer status. Support the respective businesses in managing their risk by ensuring alignment to a standardised approach to customer due diligence processes. Collaborate with in-house risk and compliance SMEs to ensure optimal outcomes with a specific focus in CDD & AML/CTF. Other duties as directed. To be successful you will have: A minimum of 1 years’ experience in the financial industry, specifically KYC & financial crime. A general understanding of AML/CTF legislation, Code of Banking Practice & FATCA. Customer-service oriented with excellent communication & interpersonal skills. Experience in working across multiple activities in a fast paced, dynamic, & collaborative environment. An ability to analyse complex structures to determine risk exposure and applicable KYC/AML requirements. A high level of accuracy & attention to detail. Our Values Rabobank values inclusion, belonging, & positive experiences for all. Our work environment, our benefits, & the way we live our values, “Client Driven”, “Responsible”, “Professional” & “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds. What we're proud to offer you: is our hybrid way of working at Rabobank & for Australia, that means we have a blend of time working between the office & home. Wellbeing leave . These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling lives. Education Assistance Program . Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development. Parental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (up-to 14 weeks paid leave). Bonus and Additional Leave . We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave. Extra Insurance . Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD & Income Protection Insurance. Rabo Workplace Giving program . As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners. This is our standard application process. It may vary by role. Step 1 You Apply Thanks for applying! You will always receive a confirmation of your application by email. We review all the CVs and covering letters that we receive. We will let you know as soon as possible if we invite you for an interview. Step 2 Interview We invite you for one or more (online) interviews. We want to know if you fit the role and the team. You probably have many questions for us too. For some positions, we may also ask you to complete an assignment or assessment. Step 3 Our Offer Are you the new colleague we are looking for, and do you also feel happy with us? Congratulations! You will receive a good offer from us. Before you start, we conduct a legal screening to ensure that our employees do not pose a risk to us and our customers. Step 4 Welcome! Welcome to Rabobank! We look forward to seeing you and can't wait to work together. #J-18808-Ljbffr