Customer & Stakeholder Engagement Lead
Title: Customer & Stakeholder Engagement Lead Location: Victoria, Australia Employment Type: Permanent Full Time Description:... more info
Customer Engagement Lead
Salary:
80.00 - 100.00
Posted:
07-02-2025
Category:
Customer Service
Waverley Council,
Job Description
L3Harris Trenchant Customer Engagement Lead Aus/NZ North Sydney, NSW About the Opportunity: The Customer Engagement Lead of Trenchant AU/NZ is responsible for the strategic direction, performance and growth of Trenchant in Australia and New Zealand. The role involves recommending and implementing business development strategies to achieve short to long-term business goals. Additionally, the Customer Engagement Lead will build and maintain strong relationships with customers, industry partners, and internal stakeholders. Trenchant is an elite global team of engineers and security researchers charged with building world-class computer security products. Trenchant’s expertise is the by-product of the L3Harris acquisition of two highly-regarded information security businesses – Azimuth Security and Linchpin Labs. United under Trenchant, we are a key component of L3Harris’ Intelligence and Cyber International Division. We are a trusted, discrete partner furnishing security products, consultancy, training and integration services to allied security, defence, and law enforcement agencies. Responsibilities In line with the corporate direction, execute AU/NZ strategic plans to meet Trenchant goals. Responsible for the financial performance of Trenchant in AU/NZ. Develop deep and professional relations with all Australian and New Zealand customers. Establish networks with appropriate customer leadership. Represent the AU/NZ customers as a stakeholder in key business decisions. Frequent collaboration with key stakeholders from Senior Management, Product Delivery and Engineering teams to ensure the business is aligned with customer requirements. Manage a small team of Field Engineers, focused on customer and product support for AU/NZ customers. Qualifications and Experience: Bachelor's degree or equivalent experience in software engineering, computer science or related technical discipline. Extensive management experience. Prior experience with Defence, Intelligence, Law Enforcement or Cyber companies. Preferred Additional Skills: Experience with commercial business models Strong organisation, prioritisation, and multitasking skills Strong interpersonal skills Highly self-motivated, innovating, and self-confident. About L3Harris Technologies L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $17 billion in annual #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 07-02-2025
Category: Customer Service
Waverley Council,
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