Customer Claims Consultant
As a customer service and claims consultant, you will be providing customers with a seamless experience from beginning to... more info
Customer Service Claims Consultant - EOI
Salary:
100.00 - 125.00
Posted:
08-03-2025
Category:
Marketing Sales
City of Brisbane,
Job Description
Location: Toowong, AustraliaSector: Call Centre & Customer ServiceBenefits: $32.50 + Super PH Job Summary Join one of Australia’s largest insurers! Be part of a National Support Centre that is delivering exceptional service to their domestic insurance policy holders. If you have a passion for helping customers and thrive in a fast-paced environment, this is your opportunity to roll your sleeves up and challenge yourself.*** $32.50 per hour + Super - get paid for EVERY hour worked *** Benefits Opportunities for professional development and training Collaborative and supportive team environment Flexible part-time hours Gain valuable experience within a reputable organisation Key Responsibilities Provide outstanding customer service by responding to inbound calls and emails from customers daily Engage with customers to resolve queries and provide effective solutions Meet daily individual targets while ensuring compliance with company standards and expectations Handle objections professionally, focusing on delivering customer success Maintain high standards of call handling times and call quality Requirements Minimum of 1 year experience in a phone-based customer service role would be highly regarded Immediate availability Availability to work on a rotating roster, including weekends Proven ability to deliver superior customer service and manage challenging conversations positively Strong active listening, problem-solving, and rapport-building skills Experience with handling high volumes of phone and email enquiries Excellent professional communication and interpersonal skills Tech-savvy and comfortable using various software tools If you think this could be the role for you then please apply now! Or, if you have any questions please contact Daniel Karmazin from Fuse Recruitment on 0432 761 888 or . #J-18808-Ljbffr
Job Details
Salary: 100.00 - 125.00
Posted: 08-03-2025
Category: Marketing Sales
City of Brisbane,
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