Customer Service Engineer Team Leader - QLD

Salary: 80.00 -  100.00
Posted: 15-03-2025
Category: Installation, Maintenance Repair
City of Brisbane, 

Job Description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Apply now for the position of Customer Service Engineer Team Leader – QLD and support and enhance our customer experience by leading an experienced technical service team. Your role: Quality and Safety is a key responsibility of all our employees and as a Team Leader you will ensure that this focus is upheld and work with the relevant stakeholders to support process improvements. You will be a strong mentor, coach and leader of your team ensuring that they achieve their potential in professional growth. You will work with Sales, Marketing and Operations to ensure that our customer obligations are achieved, and you will take ownership of escalations. You will be passionate about Healthcare and work towards supporting the growth and customer satisfaction of our business. Your expertise: You will have previous experience in a service related environment with a focus on customer satisfaction. You have proven success leading a team of technical staff or similar. You are able to lead, coach and mentor a team with varying levels of experience. You are able to work under pressure and not afraid to have a difficult conversation. Experience communicating with internal and external stakeholders. This position will involve travel and you must be an Australia or New Zealand citizenship or have Australian permanent residency. Who we are: We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. As an equal opportunity employer, we welcome applications from individuals with disabilities. #J-18808-Ljbffr

Job Details

Salary: 80.00 -  100.00
Posted: 15-03-2025
Category: Installation, Maintenance Repair
City of Brisbane, 

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