Customer Service Officer - Loxton and Berri, SA

Job Description

Customer Service Officer - Loxton and Berri, SA Loxton, SA, Australia Job Description Permanent part-time role available at BankSA’s Loxton and Berri branches Maintain a perfect work/life balance in this part-time customer service role Bring your best self to connect with customers from all walks of life! Work in your local community Hours: 25 hours per week across Monday to Friday Begin a career with a bank that serves one in four South Australians As one of South Australia’s largest employers, we consider it our mission to make sure our employees are as passionate about helping South Australia reach its full potential as we are. That’s why we’re looking for locals who love supporting other locals, love their state, and want to make a great career right here in SA! We have a superb opportunity for a Customer Service Officer to join us at our Loxton and Berri branches. As a Customer Service Officer , you will be the first point of contact for our customers when they walk into our branch. Your role will be dynamic and rewarding, as you help guide customers towards their financial goals, referring them to the right specialists and addressing their general banking queries. Each day brings new challenges and opportunities, where no two days – or customers – are the same! So bring your resilience, flexibility, and positive energy to make every interaction an exceptional one. What will I need to succeed? Numerical Skills: Proficiency in handling cash and an ability to complete financial transactions with accuracy Customer Service Experience: ideally in a customer-facing role Personality: an energetic personality coupled with a genuine passion for helping people Resilience: Ability to remain calm and composed while managing challenging situations or difficult customers Adaptability: a will to learn and adapt to new banking procedures and technologies No banking experience? No problem. Your vibrant personality, eagerness to learn, and commitment to delivering exceptional customer service are key to excel in this role. At BankSA, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. What’s in it for me? You’ll play a significant part in the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, you’ll keep learning to grow, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled. What is it like to work here? We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth, and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules, and career planning tools for you to grow with us. We will even pay you to do volunteer or community work. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion. At Westpac, we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products, and services for our customers, employees, and community. We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disabilities, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. Start here. Just click on the APPLY or APPLY NOW button. Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disabilities and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email #J-18808-Ljbffr