Customer Service Officer (Redemption)/Alexandra (RL)
Job Description
Target Recruitmenta member of WMS Group (15C7744) Location: Alexandra - Work Week: Monday to Friday (8.30 am to 6.15 pm), Saturday (8.30 am to 2.00 pm) (claim as OT) Min. Qualification: O-Level Experience: 1 to 2 years Job Description/ Requirement Responsibilities: To serve as Receptionist/Front Counter Officer at Service Centre Handling redemption process and making calls to customers who made reservations to update the gift status Attending to walk-in customers for gift redemption and carry-in repair for CE products such as MC, players & others Warranty data entry Answering customer inquiries Helping out in other ad hoc duties as and when required Requirements: Min GCE “O” Level or its equivalent At least 1 to 2 years working experience in face-to-face customer service Able to differentiate between false and genuine claims Good in English communication & basic soft skills A team player and motivated to serve customers Computer knowledge Required to work 3 Saturdays a month (claim as OT) Remarks: Working Hours – Monday to Friday (8.30 am to 6.15 pm), Saturday (8.30 am to 2.00 pm)Interested parties/candidates, please send your updated resume in MS Word format including the following:(1) Expected salary(2) Reason(s) for leaving(3) Date of availability(We regret that only shortlisted candidates will be notified) Target Recruitment Pte Ltd (MOM License No: 15C7744)MOM Regn No: R1112418 (RL) Job category: Customer Service/ Call Centres Telemarketing #J-18808-Ljbffr