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Customer Service Representative (Transport - Port Logistics)

Salary: 60.00 -  80.00
Posted: 10-02-2025
Category: Customer Service
Cumberland City Council, 
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Job Description

Customer Service Representative (Transport - Port Logistics) We are seeking a highly motivated, enthusiastic, and committed Customer Service Representative to be part of our team at our site based in Yennora, NSW. What you’ll be doing: Build strong relationships with customers and the operations team. Proactively manage customer inquiries and ensure service levels and satisfaction are met. Communicate clearly and promptly with both customers and internal teams. Coordinate client orders with warehouse and transport teams to meet daily requirements. Collaborate with teams to identify process improvements and deliver efficient solutions. Manage time effectively, problem-solve, and multitask in a fast-paced, high-pressure environment. What we’re looking for: Previous experience in Transport and Port Logistics. Proficiency in Microsoft Office 365 Suite and strong data entry skills. Excellent communication skills, both written and verbal. Strong attention to detail, organisational skills, and the ability to prioritise tasks. Ability to work independently or within a team, meet deadlines, and adapt to changing environments. Why Join Our Team? At Silk Contract Logistics (SCL), our people are our greatest asset. Joining us means being part of a supportive and inclusive environment where your contributions are valued. We have a diverse workforce dedicated to respect and empowerment. We prioritise safety and well-being, providing the resources you need to excel in your role. Become a vital part of SCL, where your work makes an impact daily! About Us SCL is a subsidiary of ASX listed Silk Logistics Holdings (ASX: SLH) and is a leader in integrated port-to-door logistics, committed to safety, innovation, and customer satisfaction. With a network of 40+ sites across Australia, we offer tailored logistics services to global brands. At SCL, we foster integrity, collaboration, and respect, helping our team and clients thrive. Apply now for this exciting opportunity! Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Customer Service Representative? Are you willing to undergo a pre-employment medical check? What's your expected annual base salary? #J-18808-Ljbffr

Job Details

Salary: 60.00 -  80.00
Posted: 10-02-2025
Category: Customer Service
Cumberland City Council, 

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