Customer Solutions Advisor - Full time - Highpoint

Job Description

Customer Solutions Advisor - Full time - Highpoint Pay: Competitive Location: Maribyrnong/Vic Employment type: Full-Time Job Description At Vodafone, we do ‘retail’ a little differently. We are about connecting people and the power of community. The buzz you get from helping people to connect is what drives us to do good work. What you’ll be doing: You’ll spend your time being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives. You’ll be ensuring customers receive the best value and the best advice. On any given day, you could find yourself: In the front row seat to all the latest and greatest devices, accessories and perks including fabulous music events from our partners. Providing the best value solutions for our customers to fit their lifestyle. Providing support for our customers to troubleshoot any technical queries, plus helping them confidently use the Vodafone app. Receiving training to level up your knowledge on our dynamic and ever-evolving industry. Who are we looking for? You bring a spark of joy and enthusiasm to every customer interaction. You’re an excellent communicator, adaptable, and excited about technology. Your positive energy and genuine interest in our products will make you the perfect fit with our team. Join us with 38 hours to be worked over a minimum of 5 shifts. We service our customers 7 days a week, so there is lots of flexibility. In addition to your guaranteed hours, you can let us know additional availability to pick up some extra shifts when it works for you. What can we offer? With us, you’ll enjoy flexibility, friendly teammates, and great rewards: Competitive salary with opportunities to boost your earnings with incentives and bonuses. Never pay a phone bill again – We’ve got you covered with a SIM plan with unlimited calls, texts, and data. A range of different leave benefits including volunteer leave, parental leave, and gender affirmation leave. In-depth training on all the latest tech as well as on topics like leadership and coaching. Exciting opportunities to further your career into a leadership role or a head office position through our ‘Future you’ Intern and Work Experience programs. Don’t meet every single requirement? We're ok with that. At Vodafone, we recognize that what may make you different makes the difference! If you are excited about this role, but your experience doesn’t align perfectly, we encourage you to apply now regardless. What’s next? Our recruitment process is simple: submit your CV, and you’ll be invited to complete a 15-min assessment. If there is a connection, you’ll speak to our friendly Talent Acquisition team and then come in for an in-store interview with the Store Manager. This will also be your chance to meet the team and find out more about working with us. To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident. About the company Vodafone Group plc is a British multinational telecommunications company. #J-18808-Ljbffr